Selecting a value in MultiSelectComponent in Safari scrolls down to end of page

[Steffen Harbich]

Hi,

open the example https://stackblitz.com/edit/syncfusion-multi-select-issue-safari?file=index.js in Safari and select a value from multi select drop down. After that it scrolls to the end of the page. Please verify. Workaround?

Regards, Steffen

[Ponmani Murugaiyan]

Hi Steffen, 

Greetings from Syncfusion support. 

Thanks for sharing the sample, we have ensured the provided sample with windows safari, MAC safari, IOS safari. But unfortunately, we couldn’t replicate the issue in our end. We request you to share the replication procedure along with video demonstration and the specification of your tested device (Desktop/mobile, version details), which helps us to check and provide you the solution at earliest. 

Regards, 

Ponmani M 

[Steffen Harbich]

Hi,

as Safari is not available to me, I tested with saucelabs.com Safari 14 on macOS big sur. Reproduction: Open the stackblitz link, wait until loaded, then click into multiselect, select one item, click outside the popup -> scrolls to end of page.

Occurred also in 14.0.3 (16610.4.3.1.7) macOS big sur 11.2.3 on a machine of my customer.

Screen capture: see uploaded file.

Regards,

Steffen

Attachment: safariissuemultiselect_a301b347.zip

[Ponmani Murugaiyan]

Hi Steffen,

Thanks for the detailed information.

We were able to reproduce the reported issue and are now validating it. We will update further details in 1 business days (July 12, 2021). We appreciate your patience until then.

Regards,

Ponmani M

[Ponmani Murugaiyan]

Hi Steffen, 

Thanks for the patience. 

We have confirmed the reported issue “MultiSelect with Checkbox mode in MAC Safari browser scrolls down to end of page while focus out the component” as bug in our end. The fix will be included in one of the upcoming patch release scheduled on July 28, 2021. You can track the status using the below feedback link. 

Feedback: https://www.syncfusion.com/feedback/26890/ 

We appreciate your patience until then. 

Regards, 

Ponmani M 

[Deepak Ramakrishnan]

Hi Steffen, 

 

Thanks for your valuable patience. 

We are glad to announce that our weekly patch release 19.2.49 is rolled out successfully. In this release the reported defect  "Selecting a value in MultiSelectComponent in Safari scrolls down to end of page" has been resolved at our end. Kindly upgrade your packages to the latest version to avail of this fix.

 

Demo:
https://stackblitz.com/edit/ayr7wj-2pcerr?file=index.ts 

 

Release notes:
https://ej2.syncfusion.com/react/documentation/release-notes/19.2.49/?type=all#multiselect

 

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance. 

 

Regards, 

Deepak R.