After upgrading, the serial number is incorrect, and the serial number is updated to the latest version thank you

[?]

After upgrading, the serial number is incorrect, and the serial number is updated to the latest version thank you

[Manikandaprabu Thiagarajan]

Hi Team, 

Thanks for contacting Syncfusion support. 

If you have upgraded the Syncfusion nuget packages to v19.2.0.* nuget packages, then you should register the v19.2.0.*license key for respective product. 

Our license keys are version and platform-specific. 

Please ensure that all the referenced Syncfusion assemblies\NuGet packages are on the same version as license key’s version (v19.2.0.*) 

 

Our license keys can be generated from the License & Downloads section of the Syncfusion website.  

  

Refer the below article to know about generating license key,  

  

https://help.syncfusion.com/common/essential-studio/licensing/generating-license-keys 

 

  

Find below the details to know about registering license key, 

 

https://help.syncfusion.com/common/essential-studio/licensing/registering-license-keys  

 

Find below the knowledge base article to know about which version license key should use in application,

https://www.syncfusion.com/kb/8951/which-version-syncfusion-license-key-should-i-use-in-my-application 

 

Also since you’ve upgraded both license key and nuget packages, could you please try cleaning your project, deleting the bin\obj folders and rebuild your application, then check whether it resolves the issue? 

 

If the reported issue is still not resolved,  please share us the following details to check issue from our side,    

1. List of Syncfusion assemblies\nuget packages used and it’s version
2. License key registered in your application.
3. TargetFrameWork and platform of your application

Regards, 

Manikandaprabu.T

[?]

I tried to create a new project, directly install the latest version of sflistview 19.2.0.44, and then get the serial number of version 19.2.0.44. It still doesn't work

However, I changed the sflistview version 19.1.0.69 and the serial number to 19.1.0.69 to work normally

[Balaji Renganathan]

Dear Customer, 

  

We have created a new incident under your Direct trac account to follow up with this query. We suggest you follow up with the incident for further updates. Please log in using the below link.  

  

https://www.syncfusion.com/account/login 

  

Regards, 

Balaji Renganathan