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Last Minor Ticks Missing

I'm noticing an odd behavior in the WPF RangeSliderControl.

If you set minimum and maximum values to, say, 0 and 4700, but you set the major tick width to 1000, the minor ticks between 4000 and the end of the slider at 4700 are missing. The control still works fine -- you can slide to any value you want between 4000 and 4700 -- it's just that the ticks are missing.


12 Replies
VR Vijayalakshmi Roopkumar Syncfusion Team June 28, 2021 12:38 PM UTC

 Hi Mark,

Thank you for contacting Syncfusion Support.

In RangeSliderControl, there is no support to display minor ticks . Please find the sample that shows the same

Sample: https://www.syncfusion.com/downloads/support/directtrac/general/ze/Rangeslidercontrol706021891 

So could you check and confirm how do you customizing the ticks in your sample, so that we can check and update you further on this.

Please let us know if you need any other assistance on this.

Regards,
Vijayalakshmi VR 


MA Mark June 30, 2021 03:21 PM UTC

I think we may be having a language/translation issue in our correspondence. 

The RangeSlider control does support and display minor ticks in WPF; I can see them on the screen, clearly distinguishable from the major ticks. Plus, there are settings which control the intervals at which minor ticks are displayed...which wouldn't be necessary if no minor ticks were displayed.

The problem I'm seeing occurs when the maximum value of the RangeSlider isn't itself a major tick value (e.g., major ticks are displayed for every 1,000 multiple but the maximum value set for the slider is 4,700). In that case the minor ticks between the last multiple of 1,000 (4,000 in my example) and the maximum value (4,700) are missing...but all the other minor ticks (e.g., between major ticks 2,000 and 3,000) display just fine.


VR Vijayalakshmi Roopkumar Syncfusion Team July 1, 2021 01:56 PM UTC

Hi Mark, 
 
Thank you for your update. 
 
We have checked the reported behavior related with RangeSliderControl and we could find that your reported behavior is with SfRangeSlider control. Since we able to reproduce the mentioned behavior it in that control. 
 
Screenshot for your reference:[Minor tick is missing and maximum value is missing] 
 
 
 
 
 
So can you please check and confirm whether your reported behavior is SfRangeSlider and our understanding on the issue is correct. However if your reported behavior is with RangeSlider control, then please modify our sample to issue reproducible, since it is unable to reproduce at our end. 
 
Please let us know if you have any other concerns. 
 
Regards, 
Vijayalakshmi VR 


MA Mark July 2, 2021 03:38 PM UTC

LOL! Sorry, the confusion was on my end -- I missed the documentation about how the control displays the "inactive" area of the range. My apologies. It's working exactly as documented.


VR Vijayalakshmi Roopkumar Syncfusion Team July 5, 2021 07:41 AM UTC

Hi Mark 
 
Thank you for your update. 
 
We are glad that our documentation helps you to understand about the reported behavior with SfRangeSlider control. 
 
Please get back us, if you need any other assistance on this. 
 
Regards, 
Vijayalakshmi VR 


JB jb November 10, 2021 03:16 PM UTC

Hi,

In my case, the smallest thick value is shown as  -2000.

I need the maximum value is not a product of tickfrequency value.

           <syncfusion:SfRangeSlider Orientation="Vertical" HorizontalAlignment="Left" VerticalAlignment="Top" Width="519" Height="80" Value="5000" Maximum="10300" Minimum="0" ShowValueLabels="True" TickFrequency="2000" />

verticalsfslider.png

Regards,

Jb


SS Suganya Sethuraman Syncfusion Team November 12, 2021 12:26 PM UTC

Hi Mark,

Currently we are validating on this, and we will update the complete details on November 16, 2021. We appreciate your patience until then.

Regards,
Suganya Sethuraman. 


SS Suganya Sethuraman Syncfusion Team November 17, 2021 02:25 PM UTC

Hi Mark,

We have analyzed the reported issue. We could be able to reproduce the reported issue. We have logged a defect report for the reported issue. You can keep track of the bug from the feedback portal below.

Link: https://www.syncfusion.com/feedback/30453

Note: The provided feedback link is private, and you need to login to view this feedback.

We will fix this issue and provide the patch on December 2, 2021.We appreciate your patience until then.

If you have any more specification/precise replication procedure or a scenario to be tested, you can add it as a comment in the portal.

Regards,
Suganya Sethuraman. 


SS Suganya Sethuraman Syncfusion Team December 2, 2021 10:48 AM UTC

Hi Dan,

Thanks for your patience.

We have fixed the reported issue. Please find the patch from the below link,

Please find the patch setup:

https://syncfusion.com/Installs/support/patch/19.3.0.53/1376635/F166729/SyncfusionPatch_19.3.0.53_1376635_12022021050917068_F166729.exe

(OR)

Please find the patch assemblies:

https://syncfusion.com/Installs/support/patch/19.3.0.53/1376635/F166729/SyncfusionPatch_19.3.0.53_1376635_12022021050917068_F166729.zip

(OR)

Please find the NuGet:

https://syncfusion.com/Installs/support/patch/19.3.0.53/1376635/F166729/SyncfusionNuget_19.3.0.53_1376635_12022021050917068_F166729.zip

Assembly Version: 19.3.0.53

Disclaimer:

Please note that we have created this patch for version 19.3.0.53 specifically, to resolve the issue reported in this incident. If you have received other patches for the same version for other products, please apply all patches in the order received.

Note: Please clear the NuGet cache, before using the latest one.

https://www.syncfusion.com/kb/6987/how-to-clear-nuget-cache

This fix will be included in our weekly NuGet release which will be rolled out on December 14, 2021. We appreciate your patience until then.

Regards,
Suganya Sethuraman. 


SS Suganya Sethuraman Syncfusion Team December 15, 2021 12:46 PM UTC

Hi Dan,

We could not include the fix in our weekly NuGet release version 19.3.0.59. This fix will be included in the next weekly NuGet release, which is scheduled for December 21, 2021. Until then, we appreciate your patience.

Regards,
Suganya Sethuraman. 


SS Suganya Sethuraman Syncfusion Team December 22, 2021 06:55 AM UTC

Hi Dan,

Since we had our volume 4 main release 2021, we have postponed our weekly patch release to next week, which will be rolled out on December 28, 2021. We appreciate your patience until then.

Regards,
Suganya Sethuraman. 


JK Jeya Kasipandi Syncfusion Team December 29, 2021 07:29 AM UTC

Hi Dan,

We have included the fix for the reported issue "When we give a high maximum value in a vertical orientation, the value label does not update properly" in our latest Weekly NuGet release v19.4.0.40 which is available for download (https://www.nuget.org/ ). We thank you for your support and appreciate your patience in waiting for this update. Please get in touch with us if you would require any further assistance.

Regards,
Jeya K


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