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Colorpicker in picker mode doesn't work properly with windows scroll bar.

My razor page has 2-3 Color Picker . When I minimize the browser screen to make a scroll bar . In the Palette mode we can use the scrollbar correctly. But if we switch to picker mode, we won't be able to scroll properly. Please help Thanks in advance..


10 Replies
AS Aravinthan Seetharaman Syncfusion Team June 21, 2021 06:21 AM UTC

 
Thanks for contacting Syncfusion Support. 
 
We have checked your by rendering three ColorPicker component in a razor page in our latest version 19.1.0.69. We cannot reproduce your reported issue in our end. For your reference we have prepared video demo and sample here. 
 
 
 
@using Syncfusion.Blazor.Inputs 
 
<SfColorPicker Mode="ColorPickerMode.Palette"></SfColorPicker> 
<SfColorPicker Mode="ColorPickerMode.Palette"></SfColorPicker> 
<SfColorPicker Mode="ColorPickerMode.Palette"></SfColorPicker> 
<div style="height:1000px;"></div> 
 
 
 
If you are still facing the issue, kindly share the below details. 
 
·         Please share us the features that you are enabled in ColorPicker. 
·         Please share the exact use case scenario to reproduce the issue. 
·         If possible, try to reproduce the reported issue in provided sample or share the issue reproducible sample. 
·         Please share us the video demonstration of this issue. 
·         Please share us the Syncfusion Package Version. 
 
Please provide the above requested information, based on that we will check and provide you a better solution quickly. 
 
Regards, 
Aravinthan S 


KR Kittisak ruangtrakul replied to Aravinthan Seetharaman June 21, 2021 10:13 AM UTC

Thanks for quick reply. Please see my sourcecode, we have more than 1 colorpicker in our razor page. When the page is overflow . We can't Scroll up/down normally.  

This problem only occurs when they are in picker mode.  

Regards,

Tom


Attachment: WebApplication16_fb61ab68.rar

AS Aravinthan Seetharaman Syncfusion Team June 23, 2021 03:14 AM UTC

Hi Kittisak, 
 
We have checked your query. We can reproduce your reported issue in our end. And we need to ensure more cases regarding this issue. So, we will update further details on 24th June 2021. We appreciate your patience until then. 
 
Regards, 
Aravinthan S 


AS Aravinthan Seetharaman Syncfusion Team June 28, 2021 03:21 AM UTC

Hi Kittisak, 
 
Thanks for the patience.  
 
We have checked your query. We can reproduce the reported issue in our end. We have confirmed that the issue is defect and logged a defect report for the same. The fix will be available in our upcoming patch release. It will be scheduled on July 14th, 2021.  You can track the status of this bug using below link from our feedback portal. We appreciate your patience until then. 
 
 
Regards, 
Aravinthan S 


KR Kittisak ruangtrakul June 28, 2021 06:15 PM UTC

Thanks for the fix ASAP. We look forward to testing and informing you again.

Regards,

Kittisak R.


AS Aravinthan Seetharaman Syncfusion Team June 29, 2021 09:55 AM UTC

Hi Kittisak, 
 
Thanks for the update. 
 
As promised, we will provide fix for your reported issue. We appreciate your patience until then. 
 
Regards, 
Aravinthan S 


AS Aravinthan Seetharaman Syncfusion Team July 15, 2021 04:13 AM UTC

Hi Kittisak, 
 
Sorry for the inconvenience caused. 
 
We are facing more complexity on fixing this issue. So, we will include this fix in our next patch release which is expected to schedule on 22nd July 2021. We appreciate your patience until then. 
 
Regards, 
Aravinthan S 


AS Aravinthan Seetharaman Syncfusion Team July 27, 2021 12:27 PM UTC

Hi Kittisak, 
 
Thanks for the patience. 
 
We are glad to announce that our weekly patch release (19.2.0.49) is rolled out. We have included the fix for your issue [Scroll issue while render more than one colorpicker in Inline Picker mode]in this release. So, we suggest you upgrade our Syncfusion packages to our latest version to resolve this issue in your end. (19.2.0.49) 
 
For your convenience we have prepared Sample here. 
 
 
Please let us know if you have any concern on this. 
 
Regards, 
Aravinthan S

KR Kittisak ruangtrakul July 28, 2021 10:35 AM UTC

Thank you for the quick fix and attention to the small problem. My problem is solved. I'm very satisfied with Syncfusion. Thanks again.


Regards, 

Kittisak



AS Aravinthan Seetharaman Syncfusion Team July 29, 2021 05:02 AM UTC

Hi Kittisak, 
 
Thanks for the update. 
 
We are happy to hear that your issue has been resolved. Please feel free to contact us if you need any further assistance on this. 
 
Regards, 
Aravinthan S 


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