Drag and drop appointment on Mobile View

[mrmt]

I have a Scheduler working perfect fine on a desktop.  However, on the mobile view (Ipad), I cannot drag and drop appointment. I try in your demos but same results

[Nevitha Ravi]

Dear Customer, 

Greetings from Syncfusion Support. 

We have checked the reported scenario at our end and let you know that by default in Safari browser, the website will launch on desktop mode which might cause the reported problem. So please change it to mobile mode. 

 

If you still face any problem, please share the exact device details and browser details to validate the problem at our end. 

Regards, 

Nevitha 

[mrmt]

Hi Nevitha,

I use Chorme brower, I just F12 inspect and Press Toggle device toolbar -> select Ipad. Does drag and drop work well in this environment?

[Nevitha Ravi]

Dear customer, 

Thanks for your update. 

Yes, it will work on that case, we have shared a video of our demo for your reference which can be downloaded from the following link. 

https://www.syncfusion.com/downloads/support/forum/166360/ze/VIDEO-~11794127074 

Please make sure you are dragging the appointments on tap-hold. Please let us know if you need any further assistance. 

Regards, 

Nevitha   

[Gurpreet Singh]

We build browser apps, websites, mobile and desktop apps for many clients. And with that such great experience we were able to build below products that we sell to our customers

https://www.endurancesoftwares.com/

[mrmt]

Hi,

Thanks for your support, I am done with this issue

Btw, when I start drag on mobile how to close context menu?

I try trigger dragStart and call this function but don't work : this.refContextMenu.close()

 

[Satheesh Kumar Balasubramanian]

Dear customer, 

  

Thanks for your update. 

  

We have validated your reported query "I try trigger dragStart and call this function but don't work : this.refContextMenu.close()" and prepared a sample to reproduce the reported issue. But we were unable to reproduce the issue at our end. 

  

Please find the sample which prepared for your issue - https://stackblitz.com/edit/react-schedule-context-menu-close?file=index.js 

  

Also please find the video for your reference - https://www.syncfusion.com/downloads/support/forum/166360/ze/DragAndDropIssueVideo-570276317 

  

Could you please share the below details to reproduce the issue? This will help to validate the issue and provide prompt solution as soon as possible. 

 

• Share the above sample with modifying code to replicate the issue
• Share issue replicating sample if possible
• Share the device and browser details and machine details
• Can you please confirm whether you are using emulator (or) real device to test your application?
  

Regards,

Satheesh Kumar B