Filterpath sometimes gets passed wrongly while a rename request

Hello,

So, basically I don't how to reproduce this issue but the thing is that if I'm renaming a file.
the filter path sometime gets sent with a wrong value which is just "/"
For example, notice the following request:


Whereas the correct value is in the following:


This happens while reading, renaming or downloading a file.

Please assist with this as soon as possible because it's slowing down our business flow.

Thanks,
Omar

2 Replies 1 reply marked as answer

OM Omar June 10, 2021 12:03 PM UTC

I think the issue is related to this line here:

Because sometimes the selectedItems is a null array


IL Indhumathy Loganathan Syncfusion Team June 11, 2021 02:27 PM UTC

Hi Omar, 
 
Greetings from Syncfusion support. 
 
We have validated your reported query “Filterpath sometimes gets passed wrongly in rename request” in File Manager component. From the shared details we suspect that you have been using Azure service provider. We have checked the rename request send to server side by performing continues rename operation. But unable to face the issue you have been reported and the filterPath is correctly passed to server. We have recorded the same in the below video. 
 
 
You can find the sample from below link. 
 
 
 
We understood that you have been facing some issue with File Manager, but in order to reproduce the issue in our end we need more details from your end. Please share any of the below details. 
 
1.      Whether you are facing the same issue in the above shared sample as well. 
2.      Conform the File service provider and EJ2 File Manager package version used in your sample. 
3.      Whether you have performed any customization in service provider. 
4.      Video footage of issue. 
 
This information would help us to isolate the exact cause of your reported issue and provide you the prompt solution. 
 
Please let us know if you need any further assistance. 
 
Regards, 
Indhumathy L 


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