Document Reference pointer does not exist in the cache

[Sreeraj G]

I am using syncfusion pdf while doing SaveasBlob method form angular it calls download method and its getting Document Reference pointer does not exist in the cache

Second time saving its worked its happening for first time intermittently .

Syncfusion.EJ2.PdfViewer.AspNet.Core.Windows" Version="19.1.0.59" .net core 

[Vasugi Sivajothi]

Hi Sreeraj, 

 

We have tried to reproduce the reported issue but were unable to reproduce it. 

 

We have shared the video and sample in which we have tried to reproduce the issue, which can be downloaded from the following links. 

 

Angular Sample: https://stackblitz.com/edit/angular-sxjnps-mns5gm?file=app.component.ts 

 

Web service: https://www.syncfusion.com/downloads/support/directtrac/general/ze/PDFViewerWebService1390321474 

 

Video: https://www.syncfusion.com/downloads/support/directtrac/general/ze/Vidoe969472120 

 

We suspect that the issue” Document Reference pointer does not exist in the cache” might occurs due to the cache is cleared while performing the SaveAsBlob action. Please share the response details in the network tab and PDF document in which you are facing the issue. This will be helpful to investigate further and provide the solution at the earliest. 

 

 

Regards, 

Vasugi.