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GetSelectedText doesn't return text with new lines \n


Hello SF,

I am selecting multiple lines in SfRichTextEditor and then calling GetSelectedText(). It returns all the lines but without \n character. So it is treated like a single line. If it is supposed to return html text, then it is not returning with <br>.

Kindly look into this asap. 



16 Replies 1 reply marked as answer
GJ Gautam Jain June 8, 2021 09:16 AM UTC




I am adding a screenshot for your reference. 

On the right is the rich text editor in phone emulator. Left is the debugger.


GR Gayathri Ramalingam Syncfusion Team June 8, 2021 05:00 PM UTC

Hi Gautam, 
 
Thank you for using Syncfusion products.  
 
We were able to reproduce the issue “GetSelectedText doesn't return text with new lines(\n)" using RichTextEditor in our side and we suspect this to be a defect. We have forwarded this issue to our development team for further analysis and we will update further details by 14th June 2021. 
 
 
With Regards, 
Gayathri R 



GR Gayathri Ramalingam Syncfusion Team June 14, 2021 10:07 AM UTC

Hi Gautam, 
 
On further analyzation, we found that this issue occurs in our dependency control. We have forwarded the query to appropriate team and will update you further details 16th June 2021. 
 
However, we can get the text from “HtmlText” property which return the text with <br> tag. 
 
With Regards, 
Gayathri R 


GJ Gautam Jain June 14, 2021 10:10 AM UTC

Hi Gayathri,

We want selected text only. HtmlText will get full text.


GR Gayathri Ramalingam Syncfusion Team June 14, 2021 10:32 AM UTC

Hi Gautam, 
Thank you for your update. As we mentioned in the previous update the issue with “GetSelectedText doesn't return text with new lines(\n)” occurs in our dependency control. We have forwarded the query to appropriate team and will update you further details 16th June 2021.  

Regards, 
Gayathri R 
 


GR Gayathri Ramalingam Syncfusion Team June 16, 2021 07:00 AM UTC

Hi Gautam, 
 
Thank you for your patience.  
 
We confirmed that the issue with “GetSelectedText doesn't return text with new lines(<br>)” is a defect and fix for this issue is estimated to be available on 7th July 2021. 
  
 
 
 
With Regards, 
Gayathri R 


GJ Gautam Jain June 16, 2021 05:01 PM UTC

Thanks a lot Gayathri for the prompt reply. If possible, please expedite the bug fix as it would delay the launch of our product. It is very critical.

GR Gayathri Ramalingam Syncfusion Team June 17, 2021 05:32 AM UTC

Hi Gautam, 
 
Thank you for your update. 
 
We will try to provide the patch earlier which will be included in Weekly NuGet and let you know if it is included in weekly NuGet. please find the link, 
 
 
 
 
With Regards, 
Gayathri R 


GR Gayathri Ramalingam Syncfusion Team June 17, 2021 06:01 AM UTC

Hi Gautam, 
 
Thank you for your update. 
 
The fix for this issue “GetSelectedText doesn't return text with new lines(<br>)” will be included in our upcoming weekly NuGet published under nuget.org and it is expected to be available on 29th June 2021.  
 
With Regards, 
Gayathri R 


GJ Gautam Jain June 17, 2021 06:08 AM UTC

That's great news. Thanks Gayathri.

GR Gayathri Ramalingam Syncfusion Team June 18, 2021 05:23 AM UTC

Hi Gautam,  
  
Thank you for your update.  
  
As we mentioned in the previous update, the fix for the issue “GetSelectedText doesn't return text with new lines(<br>)” will be included in our upcoming weekly NuGet published under nuget.org and it is expected to be available on 29th June 2021.   
  
With Regards,  
Gayathri R  
 


GR Gayathri Ramalingam Syncfusion Team June 29, 2021 03:11 PM UTC

Hi Gautam, 
 
Thank you for the patience,   
 
The issue with "GetSelectedText doesn't return text with new lines(<br>)” has been fixed and the custom NuGet for the same can be downloaded from the following link, 
 
 
 
Disclaimer: 
Please note that we have created this NuGet for version 19.1.0.69 specifically to resolve the following issue(s) reported in this/the Forum(s). 166150. 
 
 
With Regards, 
Gayathri R 



Marked as answer
GJ Gautam Jain June 30, 2021 04:30 AM UTC

Thanks a lot Gayathri. This was the most needed fix for us.


I noticed that the latest stable release of Syncfusion (Xamarin) is 19.2.0.44 on nuget. Will this release contain the fix mentioned above?


Or should I use only 19.1.0.69 version?


Regards,
Gautam Jain


GR Gayathri Ramalingam Syncfusion Team June 30, 2021 07:13 AM UTC

Hi Gautam, 
 
Thank you for your update.  
 
We are not included the fix in our Volume 2 Main release (v19.2.0.44). Kindly use the given patch with 19.1.0.69 version to get the reported issue resolved. The fix for this issue will be included in our upcoming weekly NuGet published under nuget.org and it is expected to be available on 06th July 2021.  
 
With Regards, 
Gayathri R 
 
 


GJ Gautam Jain July 1, 2021 03:27 PM UTC


Thanks Gayathri, the fix is working well.


Appreciate the quality of your support.


GR Gayathri Ramalingam Syncfusion Team July 1, 2021 03:39 PM UTC

Hi Gautam,  
 
Thank you for your update. We are glad to know that the issue is resolved.  
 
With Regards, 
Gayathri R 
 


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