Backspace at the beginning of a line works only once

[Gautam Jain]

Line 1

Line 2

Line 3

Line 4

Imagine that I press backspace at the beginning of Line 4. So the line goes upwards once leaving no gap between Line 3 and Line 4. However, the input caret (cursor) is placed after L of Line 4. When pressing backspace again, it deletes the character L so it ends up being ine 4

Please try. It is easy to reproduce.

This is an annoying issue for the user.

[Gayathri Ramalingam]

Hi Gautam,  

 

We were able to reproduce the issue “Cursor place at the end of first character while pressing backspace at the beginning of a line." in our side and we suspect this to be a defect. We have forwarded this issue to our development team for further analysis and we will update further details by 09^th June 2021. 

 

We created a video for illustrating the same and it can be downloaded from the below links, 

https://www.syncfusion.com/downloads/support/directtrac/general/ze/RTE-407356184 

 

Please find the screen shot from below, 

 

 

 

 

Could you please confirm us whether you too have been facing the same issue? 

 

With Regards, 

Gayathri R 

 

 

[Gayathri Ramalingam]

Hi Gautam, 

We have confirmed that the issue “Cursor placed at the end of first character while pressing backspace at the beginning of a line” is defect and logged defect report for this issue. The patch for this issue will be delivered on 30^th June 2021.   

 

FR Link: https://www.syncfusion.com/feedback/26068/clicking-backspace-at-the-start-of-the-2nd-line-makes-the-cursor-to-move-the-one 

 

With Regards, 

Gayathri R 

[Gautam Jain]

Thanks a lot Gayathri. Will look forward for the fix as we cannot launch our app without this fix.

[Gayathri Ramalingam]

Hi Gautam,

Thank you for your update. As we promised in the previous update, we will provide patch for the issue “Cursor placed at the end of first character while pressing backspace at the beginning of a line” on 30^th June 2021. 

 

 

With Regards, 

Gayathri R 

 

[Gayathri Ramalingam]

Hi Gautam, 

Sorry for the inconvenience caused. RichTextEditor relies on Web-view, the reported issue occurs only with the ‘Gboard’ as keyboard and it also occurs in the default content editable div element.  

But we have logged this issue report to Google, please check the below link for reference,  

https://issuetracker.google.com/issues/192304615 

 

We will observe closely on this issue and let you know once the issue is fixed by Google. 

 

Note: This issue occurs only in lower Android version and Its working fine properly in Higher Android version. 

 

With Regards, 

Gayathri R