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Can't catch key down event of user control inside content control in Docking manager

I'm trying to subscribe to the key down event of my user control that is inside a content control in the docking manager.

The break point won't be hit either for content control nor user control.[see the attached solution]

Thank's in advance.
Mahmoud Ali


Attachment: DockingManagerSample_132420_1d200657.rar

10 Replies
BR Bharathi Rajakantham Syncfusion Team May 19, 2021 02:06 PM UTC

Hi Mahmoud, 

Thanks for contacting Syncfusion Support. 

We can’t replicate the reported issue from our end. The Key down event is getting triggered properly on pressing the Keyboard keys. Please refer the video for your reference. 


Please ensure the video and let us know the replication procedure is same as yours if not, please share us more details on it. If possible, share the issue video for the same. It will be helpful for us to proceed further and provide a prompt solution on this. 

Regards, 
Bharathi R 


MA Mahmoud Ali Ahmed May 20, 2021 01:30 PM UTC

I was beleived that once i changed the active window of the docking manger, the user control will got the keyboard focus but it didn't.


SG Sangeetha Ganesan Syncfusion Team May 22, 2021 02:34 AM UTC

Hi Mahmoud,

Thanks for the update.

We can able to reproduce the reported issue ” When the active window of the docking manager is changed, the user control loses its keyboard focus”  from our end. We are validating on it. We will update you the further details on or before 25th May 2021. We appreciate your patience until then.

Regards,
Sangeetha G  


SG Sangeetha Ganesan Syncfusion Team May 26, 2021 02:30 AM UTC

Hi Mahmoud,

Thanks for your patience.   
 
We have confirmed the reported issue " When the active window of the docking manager is changed, the user control loses its keyboard focus" from our end and logged a bug report on this. The patch for this fix is expected to be available on 15th June 2021. We will provide the feedbacklink shortly. We appreciate your patience until then. 
 
Regards,  
Sangeetha G 


SG Sangeetha Ganesan Syncfusion Team May 26, 2021 10:19 AM UTC

Hi Mahmoud,   
 
Thanks for your patience.   
 
You can track the status of the issue using the feedback link below.   
    
 
Regards,  
Sangeetha G 


MA Mahmoud Ali Ahmed May 29, 2021 05:39 PM UTC

Thank you for your support.


SG Sangeetha Ganesan Syncfusion Team May 31, 2021 06:24 AM UTC

Hi Mahmoud,    
Thanks for the update. As we promised in earlier update, we will provide patch on June 15th. We appreciate your patience until then. 
Regards,  
Sangeetha G 


BR Bharathi Rajakantham Syncfusion Team June 17, 2021 02:09 AM UTC

Hi Mahmoud, 
 
Sorry for the inconvenience. 
 
We are facing some complexities in fixing the reported issue. The patch for this fix is expected to be available on 17th June 2021. We appreciate your patience until then. 
 
Regards, 
Bharathi R 


BR Bharathi Rajakantham Syncfusion Team June 18, 2021 02:51 AM UTC

Hi Mahmoud, 

Sorry for the inconvenience. 

We are facing some complexities in fixing the reported issue. We need two more days to fix this is issue. We will update you the further details on 22nd June 2021. We appreciate your patience until then. 

Regards, 
Bharathi R 


BR Bharathi Rajakantham Syncfusion Team June 22, 2021 03:23 PM UTC

Hi Mahmoud, 
 
Thanks for your Patience, 
 
The reported issue “When the active window of the docking manager is changed, the user control loses its keyboard focus” has been fixed and included in the patch which can be download from the below links. When item3 is selected, respective child of docking manager will get focused, and key down events of the content control are triggered when any of the keys is pressed.

 
 
Recommended approach - exe will perform automatic configuration.    
    
Please find the patch setup from below location:    
    
Patch link :    
 
 
 
Please find the patch assemblies alone from below location:    
    
Assemblies Link:    
 
 
Nuget Link: 
  
 
 
   
  
Assembly Version: 19.1.0.63   
    
Installation Directions:    
This patch should replace the files "Syncfusion.Tools.WPF” under the following folder.    
$system drive:\ Files\Syncfusion\Essential Studio\$Version # \precompiledassemblies\$Version#\[TargetFramework]    
Eg : $system drive:\Program Files\Syncfusion\Essential Studio\19.1.0.63\precompiledassemblies\19.1.0.63\4.6    
    
To automatically run the Assembly Manager, please check the Run assembly manager checkbox option while installing the patch. If this option is unchecked, the patch will replace the assemblies in precompiled assemblies’ folder only. Then, you must manually copy and paste them to the preferred location or you must run the Syncfusion Assembly Manager application (available from the Syncfusion Dashboard, installed as a shortcut in the Application menu) to re-install assemblies.    
    
    
Disclaimer:    
Please note that we have created this patch for version 19.1.0.63 specifically to resolve the issue reported in this incident. If you have received other patches for the same version for other products, please apply all patches in the order received.  Please let us know, if you are using any other Syncfusion version, we will provide patch in your version.    
    
Regards,    
Bharathi R  


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