Error with SfTimePicker

[Jörg]

Hi,

when I insert a digit while timepicker is open I get the following error (.Net 5.0 - 

System.FormatException

  HResult=0x80131537

  Nachricht = Input string was not in a correct format.

  Quelle = System.Private.CoreLib

  Stapelüberwachung:

   at System.Number.ThrowOverflowOrFormatException(ParsingStatus status, TypeCode type) in /_/src/libraries/System.Private.CoreLib/src/System/Number.Parsing.cs:line 2000

   at System.Number.ParseInt32(ReadOnlySpan`1 value, NumberStyles styles, NumberFormatInfo info) in /_/src/libraries/System.Private.CoreLib/src/System/Number.Parsing.cs:line 206

   at System.Convert.ToInt32(String value) in /_/src/libraries/System.Private.CoreLib/src/System/Convert.cs:line 1155

   at Syncfusion.Windows.Controls.Input.SfTimeSelector.OnKeyDown(KeyEventArgs e)

   at System.Windows.UIElement.OnKeyDownThunk(Object sender, KeyEventArgs e) in /_/src/Microsoft.DotNet.Wpf/src/PresentationCore/System/Windows/Generated/UIElement.cs:line 2016

   at System.Windows.Input.KeyEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget) in /_/src/Microsoft.DotNet.Wpf/src/PresentationCore/System/Windows/Input/KeyEventArgs.cs:line 173

   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target) in /_/src/Microsoft.DotNet.Wpf/src/PresentationCore/System/Windows/RoutedEventArgs.cs:line 336

   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised) in /_/src/Microsoft.DotNet.Wpf/src/PresentationCore/System/Windows/EventRoute.cs:line 207

   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args) in /_/src/Microsoft.DotNet.Wpf/src/PresentationCore/System/Windows/UIElement.cs:line 2340

   at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args) in /_/src/Microsoft.DotNet.Wpf/src/PresentationCore/System/Windows/Generated/UIElement.cs:line 457

   at System.Windows.Input.InputManager.ProcessStagingArea() in /_/src/Microsoft.DotNet.Wpf/src/PresentationCore/System/Windows/Input/InputManager.cs:line 829

   at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport) in /_/src/Microsoft.DotNet.Wpf/src/PresentationCore/System/Windows/Input/InputProviderSite.cs:line 106

   at System.Windows.Interop.HwndKeyboardInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawKeyboardActions actions, Int32 scanCode, Boolean isExtendedKey, Boolean isSystemKey, Int32 virtualKey) in /_/src/Microsoft.DotNet.Wpf/src/PresentationCore/System/Windows/InterOp/HwndKeyboardInputProvider.cs:line 870

   at System.Windows.Interop.HwndKeyboardInputProvider.ProcessKeyAction(MSG& msg, Boolean& handled) in /_/src/Microsoft.DotNet.Wpf/src/PresentationCore/System/Windows/InterOp/HwndKeyboardInputProvider.cs:line 540

   at System.Windows.Interop.HwndSource.CriticalTranslateAccelerator(MSG& msg, ModifierKeys modifiers) in /_/src/Microsoft.DotNet.Wpf/src/PresentationCore/System/Windows/InterOp/HwndSource.cs:line 2322

   at System.Windows.Interop.HwndSource.OnPreprocessMessage(Object param) in /_/src/Microsoft.DotNet.Wpf/src/PresentationCore/System/Windows/InterOp/HwndSource.cs:line 1814

   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs) in /_/src/Microsoft.DotNet.Wpf/src/WindowsBase/MS/Internal/Threading/ExceptionWrapper.cs:line 137

   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler) in /_/src/Microsoft.DotNet.Wpf/src/WindowsBase/MS/Internal/Threading/ExceptionWrapper.cs:line 46

   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs) in /_/src/Microsoft.DotNet.Wpf/src/WindowsBase/System/Windows/Threading/Dispatcher.cs:line 1342

   at System.Windows.Interop.HwndSource.OnPreprocessMessageThunk(MSG& msg, Boolean& handled) in /_/src/Microsoft.DotNet.Wpf/src/PresentationCore/System/Windows/InterOp/HwndSource.cs:line 1759

   at System.Windows.Interop.ComponentDispatcherThread.RaiseThreadMessage(MSG& msg) in /_/src/Microsoft.DotNet.Wpf/src/WindowsBase/System/Windows/Interop/ComponentDispatcherThread.cs:line 100

   at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame) in /_/src/Microsoft.DotNet.Wpf/src/WindowsBase/System/Windows/Threading/Dispatcher.cs:line 2135

   at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame) in /_/src/Microsoft.DotNet.Wpf/src/WindowsBase/System/Windows/Threading/Dispatcher.cs:line 329

   at System.Windows.Threading.Dispatcher.Run() in /_/src/Microsoft.DotNet.Wpf/src/WindowsBase/System/Windows/Threading/Dispatcher.cs:line 297

   at System.Windows.Application.RunDispatcher(Object ignore) in /_/src/Microsoft.DotNet.Wpf/src/PresentationFramework/System/Windows/Application.cs:line 2405

   at System.Windows.Application.RunInternal(Window window) in /_/src/Microsoft.DotNet.Wpf/src/PresentationFramework/System/Windows/Application.cs:line 1695

   at System.Windows.Application.Run() in /_/src/Microsoft.DotNet.Wpf/src/PresentationFramework/System/Windows/Application.cs:line 198

   at TimePicker.App.Main()

How can I repair it?

<Syncfusion:SfTimePicker x:Name="TimStart" Grid.Column="1" FormatString="HH:mm"  />

Regards,

Jörg

[Jörg]

Hi,

in the appendix you will find a very simple example, only with SfTimePicker. Please start the program, expand the TimePicker and insert digit 1 by keyboard.

Then you will see the error.

Regards,

Jörg

Attachment: TimePicker_e9f4e2be.zip

[Sangeetha Ganesan]

Hi Jörg, 

 

Thanks for contacting Syncfusion Support. 

 

Based on provided information we have checked the reported issue “System.FormatException” and unable to replicate the issue from our end, it is working fine as expected. Please check the provided video for your reference and let us know the replication procedure is same as yours if not please share the following below details to proceed further on this 

 

Video : https://www.syncfusion.com/downloads/support/directtrac/general/ze/TimePicker1695189707 

 

1. Provide enabled Exception settings in Visual Studio 

2. Machine configuration of issue produced system  

3. Details or screenshot of Operating System used in issue produced system 

 

It will be helpful for us to check on it and provide you the solution at the earliest. 

 

Regards, 

Sangeetha G 

[Jörg]

Hi Sangeetha,

thanks for your response.

It seems that the beviour isn't the same wether I use the standard of FormatString or another option.

At the moment I am able to reproduce the error in both cases when I use the number pad instead of the digits on top of the keyboard and insert more than one digit maybe 1 and 8. Please show both videos in the appendix.

Last week I had the same beaviour while inserting digit 1. I don't know whats the difference.

Regards,

Jörg.

Attachment: TimePicker_2_74271460.7z

[Sangeetha Ganesan]

Hi Jörg,  

 

Thanks for the update. 

 

We have checked the reported query from our end. We can’t replicate the reported issue. We will update you the further details on or before 13^th May 2021. We appreciate your patience until then.  

 

Regards,  

Sangeetha G 

[Magesh Sankar]

Hi Jörg,  

  

Thanks for your patience. 

 

We tried to reproduce the reported issue from provided application, but we are unable to run your application from our end. In Order to avoid further delay, we would like to have web meeting with you. We will check the problem in your end and provide you the solution at earliest. Can you please share us your convenient time for web meeting.  

 

 

Regards 

Magesh S 

[Jörg]

Hi Magesh,

today between 5 pm and 7 pm UTC+2.

Or Monday between 8:30 am and 1:30 pm or between 3:30 pm and 6 pm.

Regards,

Jörg

[Sangeetha Ganesan]

Hi Jörg,   

   

Thanks for your update. 

We have created a new incident under your Direct trac account to follow up with this query. We suggest you follow up with the incident for further updates. Please log in using the below link. 

https://www.syncfusion.com/account/login 

  

Regards, 

Sangeetha G