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Some documents have formatting issues when opened

Hello,

So, some documents get opened in word just fine, but when I open them within the document editor some formatting issue appear like the one attached.
Also, it sometimes inserts a new blank page which doesn't exist in the word file.

I also have a question, Can I just load the document as a stream and open it inside of the vue.js component instead of having it as sfdt text ?

Thanks a lot for your help,

Attachment: screenshot_1355bc6c.rar

8 Replies
KB Kurthis Banu Abdul Majeeth Syncfusion Team February 15, 2021 09:17 AM UTC

Hi Omar, 

Regarding:  I open them within the document editor some formatting issue (AND) it sometimes inserts a new blank page which doesn't exist in the word file. 

Kindly share us more detail about the reported problem such us input word documents of the reported problem, which will be helpful for us to investigate further and provide you the solution at the earliest. 


Regarding: Can I just load the document as a stream and open it inside of the vue.js component instead of      having it as sfdt text? 




Opening word documents  
For reading the content from Word documents using
EJ2-DocumentEditor-WebServices and convert it to SFDT.  



You can convert the stream to sfdt text and load in document editor front end using back end webservice. 

Please find the details from below link: 



Regards, 


Kurthis Banu A. 


OM Omar February 24, 2021 11:47 AM UTC

Hello Kurthis,

1. Regarding:  I open them within the document editor some formatting issue (AND) it sometimes inserts a new blank page which doesn't exist in the word file. 
Kindly find the attached file.

2. Regarding: Can I just load the document as a stream and open it inside of the vue.js component instead of      having it as sfdt text? 
I actually meant to pass it to the frontend as stream not sfdt text.

Thanks,


Attachment: TestDoc_c384023e.rar

KB Kurthis Banu Abdul Majeeth Syncfusion Team February 25, 2021 08:56 AM UTC

Hi Omar, 

Regarding:  I open them within the document editor some formatting issue (AND) it sometimes inserts a new blank page which doesn't exist in the word file. 

 
We can reproduce the reported issue. We have already logged the defect report for the reported issue. We will fix this issue and include in our EJ2 patch release which is scheduled on March 3,2021.  

For now, we have created custom package for reported issue. Please find the custom nuget package form below link  


Kindly extract above and replace ej2-documenteditor folder.  

You can track the status of bug through below feedback link:   


Regarding: I actually meant to pass it to the frontend as stream not sfdt text. 

In browser, we don’t consider stream data. You need to convert and manipulate the readable format using WEB API. 
So, with the help of server-side dependency, you have convert the stream to sfdt format. Then using open() method , you can open the sfdt in front end. 


Regards, 
Kurthis Banu A. 


OM Omar February 25, 2021 11:36 AM UTC

Hi Kurthis,

I just replaced the ej2-documenteditor inside of node_modules with the provided package but it still having the same issue.

Thanks

KB Kurthis Banu Abdul Majeeth Syncfusion Team February 25, 2021 12:17 PM UTC

Hi Omar, 

Sorry for the inconvenience. please ignore the last update.  
We can reproduce the reported issue. We will update and further details by March 1, 2021. 

Regards, 
Kurthis Banu A.

KB Kurthis Banu Abdul Majeeth Syncfusion Team March 3, 2021 04:01 PM UTC

Hi Omar,  

We are glad to announce that our patch release (v18.4.46) is rolled out successfully. we have added the fix for reported issue.  
       
Please upgrade to the latest version packages to resolve this issue.        
             

Release notes:    

Please let us know if you have any other questions.    

Regards, 
Kurthis Banu A. 


OM Omar March 5, 2021 12:32 PM UTC

Hello Kurthis,

The issue is sort of sorted but obviously I can't render shapes properly.
I think Syncfusion component doesn't support word shapes which is causing some mis-formating.
If supporting simple shapes like rectangles and circles implemented, it'd be really helpful and will prevent formatting issues for loads of documents.

Thanks a lot,

KB Kurthis Banu Abdul Majeeth Syncfusion Team March 8, 2021 10:36 AM UTC

Hi Omar, 

We have checked the provided document (TestDoc.dox). It contains gridlines in the table. Currently, document editor doesn’t provide support for Show or hide the gridlines in the table. 
We have already logged the feature request for your requirement, and we will include this feature in any of our upcoming release. We usually have an interval of at least three months between the releases. At the planning stage for every release cycle, we review all open features once again and finalize features for implementation based on specific parameters including product vision, technological feasibility, and customer interest. We will let you know when this feature is implemented.       
     
You can track the status of feature from the below link:    

Please up-vote this feature request to make this feature request as our priority.     


Note: We have checked the provided document (TestDoc.dox). Document have text box shape with “infront of text” wrapping style.  
Document Editor renders properly shapes with wrapping style “Infront of text”in latest version. 
  
We have logged a feature request for providing complete support on shapes. We will let you know once feature gets implemented.  
  


Regards,  
Kurthis Banu A.  


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