RangeSelector crashing and then the chart crashing.

Question

Hello dear support.I have a chart inside a Toast, and I wish to each time I show the toast to show a different data inside the chart.the series can vary as well. actually everything can vary.Anywaywhen I open second time the toast with the chart in it - the chart start acting with random bugs - either range selector, either the chart itself, or both crashing.To reproduce the bug click a few times faster the button inside the attached file.Attachment: StockChartFeatures_a3516b40.zip

Srihari Muthukaruppan · Accepted Answer

Hi Yordan, 
 
We have analysed your query. From that, we suspect that the reported scenario occurs due to the cache problem. Hence we suggest you remove the bin and obj file in your project and also clear your browser cache. Unfortunately we are unable to reproduce the reported scenario from our end. We have also attached the video recording for the rendering of stockchart in toast. Please find the sample and recording below. 
 
Video Recording: https://www.syncfusion.com/downloads/support/directtrac/general/ze/StockChartInToastIssue29809951.zip 
 
Sample: https://www.syncfusion.com/downloads/support/directtrac/general/ze/StockChartInsideToast-404386664.zip 
 
Let us know if you have any concerns. 
 
Regards, 
Srihari M

Srihari Muthukaruppan · Answer

Hi Yordan, 

We have analysed your query. From that, we would like to let you know that the chart is working fine in latest version 18.3.53. We have also tried clicking the button multiple times faster. Unfortunately we are unable to reproduce the reported scenario. We have also attached the sample used for testing for your reference.  
  
Sample: https://www.syncfusion.com/downloads/support/directtrac/general/ze/StockChartInsideToast-404386664.zip 
 
Screenshot:  
  
  
If you still face this issue. kindly revert us with the following information which will be more helpful for further analysis and provide you the solution sooner.   
 

Try to reproduce the reported scenario in the provided sample.  
Please share the nugget version used in the project.
  
Regards,    
Srihari

Yordan · Answer

Hello dear support. I am with the latest version and for sure it does not works at all correctly after the first time the button is clicked.

The bug is reproduced on all versions of the components we had, including the last one, on all devices we have have, on all Visual Studio's we have compiled, on 3 different version of IIS, and on Chrome, Firefox and Edge - all of them tested on 4 different computers.

The reproduction as I have mentioned requires to click a few times the button. The first time is fine, but after then - the chart stops to render one or another element, and the even the timeline start to mess up.