PDF file is not opened

Hi, 

during testing of SfPdfViewer, one of our testers created a PDF file which can not be opened in SfPdfViewer. It is a combination of multiple other PDFs. It will open on desktop in Adobe Acrobat Reader. Would you please look into it?

Thanks in advance.

Attachment: not_working.pdf_da864850.zip

1 Reply

AV Ashokkumar Viswanathan Syncfusion Team December 15, 2020 08:37 AM UTC

Hi Michal, 
 
Greetings from Syncfusion support, 
 
We were unable to reproduce the issue, “PDF cannot be opened in SfPdfViewer control” in our end. 
 
Please find the sample in the below link, which we have used to reproduce the issue in our end 
 
Kindly share the following details to analyze more on this issue and assist you with the better solution   
  1. Simple sample/ modify the above sample to reproduce the issue. 
  2. Xamarin.Forms version
  3. SfPdfViewer version.
  4. Platform.
  5. Device specification.
  6. Replication video/ procedure to reproduce the issue. 
 
Regards, 
Ashok Kumar Viswanathan. 


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