enableVirtualization no longer works after browser refresh

[Chris Riley]

Been trying to figure this one out for a couple days now

we have a working grid with enableVirtualization turned on

and it works in our application as expected

how ever it seems when the browser itself is refreshed by the user, the grid only displays the amount of rows set as the pagesize (set to 50) and visualization no longer works until the user closes their browser completely and relaunches the web application

here is a quick video showing the issue we are having

Link to video showing the issue

thank you for your time

[Padmavathy Kamalanathan]

Hi Chris, 

 

We are validating your query and will update further details by tomorrow (8^th December 2020).    

 

Until then we value your patience. 

 

Regards, 

Padmavathy Kamalanathan 

[Thiyagu Subramani]

Hi Chris, 

Thanks for your patience. 

Based on your shared information we have prepared and checked a sample as per your requirement with latest Syncfusion packages but we did reproduce the reported issue at our end.  Please refer to the below sample. 

Sample link: https://stackblitz.com/edit/angular-bqiitm-olhy9m?file=app.component.html 

If still facing the issue, please share below details then only we provide the appropriate solution as soon as possible. 

1.  If possible, share issue reproducing sample or reproduce the issue in above sample and revert to us 

2. Share Syncfusion package version you used. 

Note: For enabling the virtualization, the Grid should have more than 1000 records in its data source for better performance. So for few hundred rows it is not required and when there are more than 1000 records you can enable virtualization in the Grid. 

 

Please get back to us, if you need any further assistance. 

 

Regards, 

Thiyagu S