SfRadialMenu in version 18+ has a problem with openning

SfRadialMenu touch to open in v17 is working fine.
In v18 its not always working. A lot of my customers on different phones had a problem with SfRadialMenu 18+ that it wasn't openinng, or they need to click many times on it to open it.
I have tested it on my Xiaomi Redmi Note 8 Pro on Android 10 and i can see a really big lag after click in v18, on the other hand there is no lag in v17.
On older Samsung s5 with Android 6 its not oppening after one-tap and i need to tap it many times to open it.
I think that it can be a problem with animations. Some changes in v18 looks like are cpu-heavy?

1 Reply

SP Sakthivel Palaniyappan Syncfusion Team December 8, 2020 12:49 PM UTC

Hi Pawel,

We have analyzed your query and checked the reported issue with your provided information  using latest syncfusion version, but we could not able to reproduce the reported issue.  We have recored video which shows on our side, please find the video from below.

Video:
https://www.syncfusion.com/downloads/support/directtrac/general/ze/SfRadialMenu.mov1729608577.zip

Sample we tried that can be download from below.

Sample:
https://www.syncfusion.com/downloads/support/directtrac/general/ze/RadialMenu-423437781.zip

Since we are not aware of exact scenario of the issue, could you please check the issue with the attached sample and let us know whether it is reproduced or not? If the issue was not reproduced in this sample, please revert us by modifying the sample based on your application along with replication procedure or provide the sample. This will be helpful for us to investigate further and provide you a better solution at the earliest.

Regards,
Sakthivel P.
 


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