Failing to convert docx to sfdt, while using Java backend

[Harshvardhan Kariwala]

Just wanted to inquire, while converting the .docx file attached below, the Java API provided by you all failed to send any response in the front end. Please look at the file and try opening the file in the editor using your Java API.

One more issue how do I allow paste format in the document editor using your Java API, do you provide support for that as well ?

Attachment: 20_58d0f281.rar

[Stephen Raj Chandra Sekar]

Hi Harshvardhan, 

 

Reg. the Java API provided by you all failed to send any response in the front end. 

We have opened the attached document using latest jar, we could find hang issue and file not opened. Currently we are validating the issue. We will update further details on this by Dec 3^rd,2020. 

 

Reg. how do I allow paste format in the document editor using your Java API 

You have to add system clipboard API in controller for Java. So that you can paste using formatting. Kindly view the API details from below link. 

 

https://github.com/SyncfusionExamples/EJ2-DocumentEditor-WebServices/blob/master/Java/src/main/java/ej2/webservices/WordEditorController.java#L44 

 

Regards,  

Stephen Raj

[Harshvardhan Kariwala]

Using the clipboard API provided by your JAR file, the exact format is not being generated like when I directly copy paste content from any web page. Please verify the clipboard API from your end

[Harshvardhan Kariwala]

Did you find the bug in your JAR file yet ?

[Stephen Raj Chandra Sekar]

Hi Harshvardhan, 

 

Reg. the Java API provided by you all failed to send any response in the front end. 

Currently we are validating the reported issue. We will update further details on this by Dec 9^th,2020. 

 

Reg. how do I allow paste format in the document editor using your Java API 

We can able reproduce the reported issue. Currently we are validating the reported issue. We will update further details on this by Dec 9^th,2020. 

 

Regards, 

Stephen Raj

[Stephen Raj Chandra Sekar]

Hi Harshvardhan, 

 

Reg. the Java API provided by you all failed to send any response in the front end.  

We have considered the reported scenario as bug and logged defect report. Fix will be included in our upcoming EJ2 patch release which is tentatively scheduled on Dec 30th, 2020. Once included, will update you. You can also track the bug fix status from below link. 

 

https://www.syncfusion.com/feedback/20528/document-editor-hangs-while-opening-attached-document 

 

Reg. how do I allow paste format in the document editor using your Java API 

Currently we are checking on this. We need some additional timeline to check the reported scenario. will update further details on this by Dec 15th, 2020. 

 

Regards, 

Stephen Raj

[Harshvardhan Kariwala]

Here is another file attached below, while opening this file in the editor , the JAVA API returns an SFDT with { text: null } , please verify this in the latest release which you are scheduling in the end of this month

Attachment: SaaS_SSO_Deployment_Plan_6c98a0f9.rar

[Stephen Raj Chandra Sekar]

Hi Harshvardhan, 

 

Reg. In attached document, the JAVA API returns an SFDT with { text: null } 

Currently DocIO team is checking on the reported issue. We will update further details on this by Dec 18^th,2020. 

 

Regards, 

Stephen Raj

[Stephen Raj Chandra Sekar]

Hi Harshvardhan, 

 

DocIO team has considered the reported scenario as bug and logged defect report. Fix will be included in our upcoming weekly NuGet which is tentatively scheduled on Jan 5th, 2021. Once included, will update you. You can also track the bug fix status from below link. 

 

https://www.syncfusion.com/feedback/20773/xmlexception-thrown-when-opening-the-word-document 

 

Regards, 

Stephen Raj

[Harshvardhan Kariwala]

Was this bug reported and fixed ? https://www.syncfusion.com/feedback/20773/xmlexception-thrown-when-opening-the-word-document

[Kurthis Banu Abdul Majeeth]

Hi Harshvardhan,  

Thank you for your patience. 

 

We have included the fix for mentioned exception issue in our latest Weekly NuGet (v18.4.0.33). We are glad to announce that our latest Weekly NuGet is now available. You can use that latest NuGet to get resolve this issue at your end. 

 

The status of this feature can be tracked through below link: 

 

https://www.syncfusion.com/feedback/20773/xmlexception-thrown-when-opening-the-word-document  

Note: This fix will be include in our 2020 Volume 4 SP release, which is expected to be available at end of January, 2021 tentatively. 

 

Please let us know if you have any other questions. 

  

Regards,  

Kurthis Banu A