Hi Steve,
Could you please confirm us whether you get the data and convert that to nodes in the diagram. If yes, then by using the diagram dataSource property we can able to map the id and parentId for the data. In the diagram dataSource map the proper Id and parentId from data. The ID property is used to define the unique field of each JSON data. The parentId property is used to defines the parent field which builds the relationship between ID and parent field.
By using the diagram’s doBinding we can able to populated the diagram with the nodes and connectors based on the information provided from an external data source Set the data for the organizational chart , and bind that data through diagram’s doBinding feature. Similarly, you can able to bind the data in doBinding in your sample and create layout.
We have attached a sample for your reference. Please find the sample in below link
For more information about diagram’s databinding and how to use in layout, please refer to below UG documentation link
Note: The layout gets arranged if the data contains parent-child relationship. If it does not have any parent-child relationship means then layout does not arranged.
Regards
Aravind Ravi