appointments getting stuck on the top and loosing CSS

[Bibek]

Hi there,

I am using blazor syncfusion scheduler version 18.3.44 for displaying the appointments. The appointments get stuck on the top and I have to refresh to get it down to the appointment time. It happens while loading the appointments. I have even used the Task.Delay(2000). It seems to solve the issue with delay. But, When the user comes back after navigating to other pages or uses a dropdown list to switch to another branch's schedular the same issue occurs.

If I remove Task.Delay(2000) while loading the appointment sometimes loses the CSS while navigating or switching to another branch or refresh or hard refresh. It's the only appointment that loses CSS.

I have even tried increasing the WebSocket MaximumReceiveMessageSizeas well.

services.AddServerSideBlazor()
                .AddHubOptions(o =>
            {
                o.MaximumReceiveMessageSize = 102400000;
            });

I have even used the DateTime filter to filter the appointments for one week only. And also used SignalR for displaying jobs in real-time.

Also sometimes

Is there any better way of loading the appointments without using Delay for a smoother experience when there are lots of appointments to be loaded on the scheduler?

Thank you.

Attachment: Shedular_Issues_f779f08a.zip

[Nevitha Ravi]

 Hi Bibek, 

Greetings from Syncfusion Support. 

We have checked the reported case and were unable to replicate the issue “appointment struck and appointment loses CSS” at our end. Please refer the following sample for the same. 

https://www.syncfusion.com/downloads/support/forum/159903/ze/Scheduler1669429159 

Please share the following details to validate the issue further at our end. 

• Share whether you are using Server or WASM application.
• Share your SDK and VS19 version.
• Share your scheduler related code
• Or replicate the issue in the above sample and share
• Share the issue reproducing sample
• Share whether you have use any localization or use different date formats in schedule or appointments.
• Whether the issue replicates in initial load too

 

Q: Is there any better way of loading the appointments without using Delay for a smoother experience when there are lots of appointments to be loaded on the scheduler? 

By default, we have spinner if we have delay in appointments loading on scheduler. Could please share following details to help you better. 

• Share approximate number of appointments in your application
• Are you using DataManager to load the appointments
• Share whether you are filter and load the current view appointments alone?
• Share the video depicting the issue (delay of appointments rendering)

Regards, 

Nevitha