plotoffset with trackball

Hello!
I use trackball with numberic axis.
Minimum of axis is zero, but sometimes I have value -1 and I use plotoffset to see negative values.
In android it is work fine,

but in iOS negative values are invisible

How can i solve this problem?
With best wishes,
novel GmbH

Attachment: Test_Project_8787ecf5.zip

3 Replies 1 reply marked as answer

YP Yuvaraj Palanisamy Syncfusion Team November 10, 2020 02:41 PM UTC

Hi Bene Seitz, 
 
We have analyzed your query and we are validating the reported query at our end. Also, we are checking the behavior in Android and iOS and we will update the complete details on or before 12th November 2020. 
 
Regards, 
Yuvaraj. 



YP Yuvaraj Palanisamy Syncfusion Team November 12, 2020 01:23 PM UTC

Hi Bene Seitz, 
 
Thanks for your patience. 
   
We have checked the reported problem with our development team, and they have confirmed “Trackball is not shown for negative value when we set secondary axis minimum as 0 in iOS” as an issue. The fix of the reported issue will be included in our weekly NuGet release which is expected publish on November 24, 2020. We appreciate your patience until then. We will let you know once it gets rolled out.  
    
You can now track the status of your request, review the proposed resolution timeline and contact us for any further inquiries through this link.     
   
  
Note: The provided feedback link is private, and you need to login to view this feedback  
 
Regards, 
Yuvaraj. 



HM Hemalatha Marikumar Syncfusion Team December 24, 2020 07:04 AM UTC

Hi Bene Seitz, 
 
Thanks for your patience.  
 
We are glad to announce that our Essential Studio 2020 Volume 4 release v18.4.0.30 is rolled out, reported issue fix has been included and is available for download under the following link.  
 
 
Please check with latest version and let us know. 
 
Regards, 
Hemalatha M. 
 


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