SyncFusion License issue with paid key

Question

Hi,We have Xamarin application. The Android and iOS  share one key for pdf viewer. the same key works fine in Android, whereas ios throws Syncfusion License This Application was built using a trial version of Syncfusion Essential Studio. Please include a valid lcense to permanently remove this .the account through which the payment was done is this. Can you please have a look into account details and why it is happening. The android and ios initialize the key also identically . In the main.cs class. see attached Attachment: Pictures_556bbd73.zip

Kalap Johnson Peter Paulraj · Accepted Answer

Hi Sharon, 

Thanks for contacting Syncfusion support. 

If you are using NuGet packages or assemblies from trial installer, you should generate and register corresponding version and platform license key in your application to prevent the trial license message. 

Refer below the license key registration documentation and ensure that you have registered license key properly in your Xamarin application. 

To register the license key: 

In Xamarin Forms:  https://help.syncfusion.com/common/essential-studio/licensing/license-key#xamarinforms  

In Xamarin Android:   https://help.syncfusion.com/common/essential-studio/licensing/license-key#xamarinandroid  
 
In Xamarin iOS: https://help.syncfusion.com/common/essential-studio/licensing/license-key#xamarinios  

Also, our license keys are version and platform-specific. So, ensure that all the referenced Syncfusion assemblies\NuGet packages are on same version. 

Refer the following documentation link to know more about licensing. https://help.syncfusion.com/common/essential-studio/licensing/license-key    

Find below the knowledge base article to know about which version license key should use in application,https://www.syncfusion.com/kb/8951/which-version-syncfusion-license-key-should-i-use-in-my-application  

If still the issue persist, please share us the following details to check the reported issue. 


License key registered in your application
List of Syncfusion assemblies\NuGet packages used and it’s version.
Framework version of your project
Regards, Kalap Johnson Peter P.