Image Editor malfunctioning when on detail page in Master-Detail layout

[Madhu Ganesh]

Hi, 

I am developing an iPad app using Xamarin Forms which has Master Detail layout. One of my detail pages has an SfImageEditor. When pen tool is selected, I am not able to select color as the toolbar to choose color does not appear. Also when I zoom into the image and try to draw something using pen tool, the image disappears.

The SfImageEditor works fine when it is in a Blank app without any Master-Detail navigation layout.

Xaml on detail page:

<?xml version="1.0" encoding="utf-8"?>

<ContentPage xmlns="http://xamarin.com/schemas/2014/forms" xmlns:x="http://schemas.microsoft.com/winfx/2009/xaml" x:Class="imgeditor.MyMasterDetailPageDetail" Title="Detail" xmlns:imageeditor="clr-namespace:Syncfusion.SfImageEditor.XForms;assembly=Syncfusion.SfImageEditor.XForms">

    <ContentPage.Content>

        <Grid x:Name="mainGrid">

            <Grid  BackgroundColor="Transparent" 

                  VerticalOptions="FillAndExpand"

                  HorizontalOptions="FillAndExpand">

                <imageeditor:SfImageEditor x:Name="imageEditor" >

                </imageeditor:SfImageEditor>

            </Grid>

                      

        </Grid>

    </ContentPage.Content>

</ContentPage>

Code-behind on detail page:

namespace imgeditor

{

    [XamlCompilation(XamlCompilationOptions.Compile)]

    public partial class MyMasterDetailPageDetail : ContentPage

    {

        public MyMasterDetailPageDetail()

        {

            InitializeComponent();

            imageEditor.Source = "image1.png";

        }

    }

}

Thanks,

Madhu

[Ramya Soundar Rajan]

Hi Madhu Ganesh, 

 

Greetings from Syncfusion.   

   

We have checked your reported problem, but it’s works in our side. Please find the below tested scenarios. 

 

·       Checked by selecting the pen icon in toolbar and changed the color then draw on image. 

·       Ensured by zoom the image and then draw over an image. 

·       Checked by zoom the image and change the color and then draw over an image. 

   

Please find the tested sample link 

SampleLink: https://www.syncfusion.com/downloads/support/directtrac/general/ze/ImageEditor_MasterDetailPage-612508684 

 
Configuration details: 

Android device: HUAWEI PRA 
iOS version: 12.0 
Syncfusion Version:  18.3.0.35
Xamarin Forms Version: 4.7 and 4.8  

 

Can you please check the attached sample and please share the following details?   

·       Please share your using scenarios which completely differ with our testing scenarios.   

·       Can you please provide the replication demo video? 

·       If possible, could you please share the modified sample to replicate this issue or else share the code snippets   

·       Is it occurred with the specific devices or else to common? In addition, please share the used device name and version 

 

This will be helpful for us to investigate further and provide you a better solution at the earliest. 

 

Regards, 

Ramya S 

[Madhu Ganesh]

Thank you for your sample. It was helpful to find out when the problems are happening.

The problems I mention happen when the images are in the Resources folder in the iOS project rather than in the Shared project. I changed one line in the sample project:

            imageEditor.Source = ImageSource.FromResource("MasterDetailPageNavigation.image1.png");  //image is in the Shared project

CHANGED TO

          imageEditor.Source = "image1.png";   //the image is in the iOS project now under Resources folder

and that made the problems appear again.

Thanks for your help

[Ramya Soundar Rajan]

Hi Madhu Ganesh, 

 

Currently we are validating on the reported problem and update you the status on October 8, 2020. 

 

Regards, 

Ramya S 

[Ramya Soundar Rajan]

Hi Madhu Ganesh,  

 

We can reproduce the reported problem and we have considered the reported problem as an issue. We have logged the feedback link to track the status of the reported issue and fix of the reported issue will be included our weekly NuGet which is expected to be rolled out on October 20, 2020. We appreciate your patience until then.  

  

You can now track the status of your request, review the proposed resolution timeline, and contact us for any further inquiries through this link.   

 

Feedback link: https://www.syncfusion.com/feedback/18594/ios-toobar-disappears-when-adding-image-from-resources-folder-in-the-ios-project 

  

Note: The provided feedback link is private, and you need to login to view this feedback.   

 

Regards, 

Ramya S 

[Sridevi Sivakumar]

Hi Madhu Ganesh,

Due to some pending test cases, we were unable to include the fix in our current weekly NuGet v18.3.0.42. We are currently ensuring that, we will include this fix in our upcoming weekly NuGet which is expected to be rolled out on October 27, 2020. If you want patch means we will provide the patch in Volume3 release (v18.3.0.35). Can you please let us know whether you need patch in between weekly NuGet release?

Regards,
Sridevi S. 

[Sridevi Sivakumar]

Hi Madhu Ganesh,

We are glad to announce that our weekly NuGet was rolled out today and fix for the reported issue was included in the weekly NuGet.

NuGet Version: 18.3.0.44

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance.

Regards,
Sridevi S.