Pointer in a small column

[Nguyen Van Quang]

Hi Syncfusion!

I am using ejs-chart with type="column" and data:=[{x:'2001',y:10000},{x:'2002',y:5000},{x:'2001',y:9000},{x:'2001',y:1},{x:'2001',y:3},....]

When i use a (pointClick), i can not click a column that has small data ({x:'2001',y:1},{x:'2001',y:3})

So how can i solve this problem

Thanks!

[Srihari Muthukaruppan]

Hi Nguyen,   

  

We have validated your query. We are able to reproduce the issue and therefore, we confirm this as a bug and logged a defect report .You can keep track of the bug from the feedback portal below.   

 

Feedback Link: https://www.syncfusion.com/feedback/17720/point-click-is-not-working-for-low-values-in-column-chart 

  

The fix will be available in our weekly patch release which is scheduled to be rolled out on or before September 22nd , 2020. We appreciate your patience until then.   

  

If you have any more specification/precise replication procedure or a scenario to be tested, you can add it as a comment in the portal.   

  

Thanks, 

Srihari 

[Durga Gopalakrishnan]

Hi Nguyen, 

  

We are working on reported issue. We will include the fix for reported issue in our upcoming weekly patch release which is scheduled to be rolled out on 7th October, 2020. We appreciate your patience until then. 

  

Regards, 

Durga G 

[Srihari Muthukaruppan]

Hi Nicholas,   

   

Sorry for the inconvenience.   

    

Due to complexity in implementation. We couldn't include this fix in our patch release. We will include the fix in our weekly patch release which is expected to be rolled out on or before October 13 2020. We appreciate your patience until then.   

    

Regards,   

Srihari  

[Srihari Muthukaruppan]

Hi Nguyen,   

   

Sorry for the inconvenience.   

    

Due to some technical difficulties, we couldn't include this in our weekly patch release . We will include the fix in our volume 3 sp1 release which is expected to be rolled out by the start of November 2020. We appreciate your patience until then.   

    

Regards,   

Srihari  

[Srihari Muthukaruppan]

Hi Nguyen, 

 

Sorry for the inconvenience. 

 

Due to complexity in implementation, we are unable to include this fix in this patch release. So we will consider this issue in our volume 4 release which is expected to be rolled out by the end of December. We appreciate your patience until then.  

   

Regards,  

Srihari 

[Srihari Muthukaruppan]

Hi Nguyen, 

 

We are glad to let you know that we have fixed the reported scenario. As promised earlier, this fix will be included in our weekly patch release which is scheduled to be rolled out on or before 17 November 2020. We appreciate your patience until then. As of now, we suggest you to use the below custom package with the latest version to overcome the reported scenario. Please find below custom package. 

 

Custom Package: https://www.syncfusion.com/downloads/support/directtrac/general/ze/ej2-charts1940599288.zip 

 

Kindly replace this above chart package in your sample  and let us know if still, you have faced any problems. 

 

Regards,   

Srihari  

[Srihari Muthukaruppan]

Hi Nguyen, 

  

We are glad to announce that our Essential Studio 2020 Volume 4 release v18.4.0.30 is rolled out and is available for download under the following link. 

  

https://www.syncfusion.com/forums/160733/essential-studio-2020-volume-4-release-v18-4-0-30-is-available-for-download 

  

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance. 

  

Regards,           

Srihari