external paste in the document editor

[bob ingham]

You web site clearly states:

Due to limitations, you can paste contents from system clipboard as plain text in document editor only using the ‘CTRL + V’ keyboard shortcut.

I think this is really poor and should be addressed.

The help message on the "Local clipboard" is extremely confusing, misleading, definitely incorrectly formatted and will do nothing to help the user:

I have had to insert my own help button above the editor to make it plain to the user that Ctrl-V should be used.

The statement "Access to system clipboard through script is denied due to browsers security policy" would bring the internet crashing to a halt if it were true.  We all cut and paste using Facebook, WordPress and, come to think of it, every forum site in the world.

Please address this limitation, it's extremely frustrating for users in what is otherwise a brilliant editor, something which knocks WOPI and SharePoint out of the cricket pitch.

Also, when using the "Local Clipboard" menu option it should toggle text to "System clipboard", that would make the meaning a little clearer.

[Harini Chellappa]

Hi Bob, 

Programmatically accessing the system clipboard is restricted by browsers for security reason. Hence triggering the ctrl+v event manually and getting clipboard data is not accessible.  

  

https://w3c.github.io/clipboard-apis/#privacy-events 

  

For this reason, we have preferred to use key shortcuts to access clipboard, which will trigger the paste event, where will get the clipboard from paste event. 

  

Reg.  when using the "Local Clipboard" menu option it should toggle text to "System clipboard", that would make the meaning a little clearer. 

  

Thank you for your suggestion. we will consider this. 

Regards, 

Harini C 

[bob ingham]

Hi Harini,

I understand the 3C rules.

I don't understand how all other web sites can circumvent the rule, here's Facebook:

[Suriya Murugan]

Hi bob, 

 

Facebook uses the HTML DOM based elements for the creating a post, so it inherits the browsers default copy/paste context options. Please refer the below screen shot(We have used a simple HTML input element) 

 

 

For example, consider online word. If you copy some contents and paste it via paste option in ribbon, then it will show the dialog to use short cut keys. 

 

 

 

Regards, 

 

Suriya M. 

[bob ingham]

Hi Suriya,

Thanks for getting back so promptly.

"Facebook uses the HTML DOM based elements for the creating a post, so it inherits the browsers default copy/paste context options."

Why can't we?

The alert window for Word online clearly tells the user what to do.  Our document editor doesn't - it relies on the user rolling over the clipboard to get a help message which is, at best, oblique.

Surely something can be done to make the user experience a wee bit clearer?  It seems such a shame given the amount of effort to enable system clipboard paste which is no mean feat.

Cheers,

Bob

[Harini Chellappa]

Hi Bob, 

Question: "Facebook uses the HTML DOM based elements for the creating a post, so it inherits the browsers default copy/paste context options." 

Why can't we? 

 

Answer: We (DocumentEditor) can’t use the approach of Facebook since our core editing/rendering algorithm uses Canvas rendering. We read the clipboard contents internally and draw it using our algorithm. Whereas Facebook uses the HTML DOM reading and inserting which is rather a straight approach (Reuse the browsers copy/paste logic). 

Question: The alert window for Word online clearly tells the user what to do.  Our document editor doesn't - it relies on the user rolling over the clipboard to get a help message which is, at best, oblique. 

Surely something can be done to make the user experience a wee bit clearer?  It seems such a shame given the amount of effort to enable system clipboard paste which is no mean feat. 

Answer: However, we are committed to improve the user experience. We will validate on providing a better user experience on the copy/paste behavior and update you the further progress on Aug 28^th 2020. 

Regards, 

Harini C 

 

[Harini Chellappa]

Hi Bob, 

we are currently analyzing on how to provide the user experience. we will update the details by Aug 31^st, 2020. 

Regards, 

Harini C 

[Harini Chellappa]

Hi Bob, 

Currently, we sent the proposal for architecture review. We will update the further details by Sep 4^th, 2020. 

Regards, 

Harini C 

[Harini Chellappa]

Hi Bob, 

Currently its in review. Since packed up with released works, couldn’t proceed. Will share further details on this by Sep 11, 2020. 

Regards, 

Harini C 

[bob ingham]

Hi Harini,

Thanks for getting back, it's a pleasure to work with you guys.

Looking forward to new releases.

Bob

[Suriya Murugan]

Hi Bob, 

 

 

Most welcome! 

 

 

We will update further details by September 11, 2020. 

 

 

 

Regards, 

 

Suriya M. 

[Harini Chellappa]

Hi Bob, 

We have got approval from management on enhancing the user experience for clipboard operation as like online word. Currently, there is an internal discussion with UX team for finalizing the design. Will share further details on this by Sep 16^th, 2020. 

Regards, 

Harini C 

[Harini Chellappa]

Hi Bob, 

We will share the details today [Sep 17^th, 2020]. 

Regards, 

Harini C 

[Harini Chellappa]

Hi Bob, 

We have considered this as feature request. We will include this feature in our 2020 Volume 3 SP1 release which is tentatively scheduled on mid of November 2020. Will update, once included. 

You can track the status through below feedback link:  

https://www.syncfusion.com/feedback/18003/external-paste-ux-enhancement 

Regards, 

Harini C