StockChart "kills" Column chart example with "Cannot read property 'calculateRangeAndInterval' of undefined"

[Jose Pablo]

Hello.

I am working on an app and I've got some problems while trying to show an stockchart on a page and a column chart on another.

The error ocurrs after I visit the stockchart. Before doing that I can navigate everywhere and see any column chart on any page, but if I visit the stockchat page and then I navigate to another page with a column chart, that page wont show the chart, and the logger will say  "Cannot read property 'calculateRangeAndInterval' of undefined".

This happens even when navigating to pages that only contain example data. 

I created two pages, and I loaded an example to each one. For the column chart I got the example this page and for the stock chart I used a code from this one (I am uploading the files).

Thank you in advance

---- Some Info ----

I'm currently working on windows 10, but the problem replicates on the Mac pro of a partner and on CentosOS server.

We are using Syncfusion.Blazor Version=18.2.0.54, and .Net Core 3.1.301, Host 3.1.5

Attachment: SyncFusion_6f9b79b0.zip

[Srihari Muthukaruppan]

Hi Jose, 

Thank you for contacting Syncfusion support. 

We need additional time to ensure your reported scenario in Mac pro for which we need one more business day (August 24 2020) to analyse and work further on this reported scenario. Kindly be patience until then. 

Regards, 

Srihari M 

[Srihari Muthukaruppan]

Hi Jose, 

  

Sorry for the inconvenience. 

 

We are able to reproduce the reported issue in your mentioned version. Since we are validating the cause of your reported scenario, therefore we need additional time to validate it further and will update the status in 2 business day (August 26, 2020). We appreciate your valuable patience until then. 

 

Regards,
Srihari 

[Srihari Muthukaruppan]

Hi Jose,  

 

Sorry for the inconvenience. 

 

We have analyzed your query. We were able to reproduce the issue in the mentioned version and we confirm this as a bug and logged a defect report .You can keep track of the bug from the feedback portal below.  

 

Feedback Link: https://www.syncfusion.com/feedback/17357/chart-navigation-not-working-properly-between-column-and-stockchart-sample 

 

The fix will be available in our weekly patch release which is scheduled to be rolled out on or before September 8th , 2020. We appreciate your patience until then.  

 

If you have any more specification/precise replication procedure or a scenario to be tested, you can add it as a comment in the portal.  

 

Thanks,  

Srihari. 

[Srihari Muthukaruppan]

Hi Jose, 

 

Sorry for the inconvenience. 

 

Due to some technical difficulties, we couldn't include this in this patch release. Hence we will include this fix in our upcoming weekly patch release which is scheduled to be rolled out on or before September 22nd , 2020. We appreciate your patience until then. 

 

Regards, 

Srihari M  

[Durga Gopalakrishnan]

Hi Jose, 

  

Sorry for inconvenience. We will include the fix for reported issue in our weekly patch release which is scheduled to be rolled out on 7th October, 2020. We appreciate your patience until then. 

  

Regards, 

Durga G 

[Srihari Muthukaruppan]

Hi Jose,  

 

Sorry for the continuous delay. 

 

Due to some technical issues, we are unable to include this fix in this patch release. So we will consider this issue in our upcoming patch release which is expected to be rolled end of October 13 2020. We appreciate your patience until then.  

   

Regards,  

Srihari  

[Srihari Muthukaruppan]

Hi Jose,   

   

Sorry for the inconvenience.   

    

Due to some technical difficulties, we couldn't include this in our volume 3 sp1 release. We will include the fix in our weekly patch release which is expected to be rolled out by the start of November 2020. We appreciate your patience until then.   

    

Regards,   

Srihari  

[Srihari Muthukaruppan]

Hi Jose, 

 

Sorry for the inconvenience. 

 

Due to complexity in implementation, we are unable to include this fix in this patch release. So we will consider this issue in our volume 4 release which is expected to be rolled out by the end of December. We appreciate your patience until then.  

   

Regards,  

Srihari  

[Srihari Muthukaruppan]

Hi Jose, 

  

We are glad to announce that our v18.4.30 volume 4 release is rolled out, we have added the fix for the reported scenario. And you can use the latest (18.4.30) Syncfusion.EJ2.Blazor NuGet package version and refer the provided lodash file in the host.cshtml page to get rid of the reported issue. 

  

Release Notes: https://blazor.syncfusion.com/documentation/release-notes/18.4.30/?type=all#chart 

 

Lodash file: https://www.syncfusion.com/downloads/support/directtrac/general/ze/lodash.min-1190997049.zip 

  

Sample:  https://www.syncfusion.com/downloads/support/directtrac/general/ze/NavigationPages-491256473.zip 

 

We appreciate your patience in waiting for this release. Kindly let us know if you need further assistance. 

 

Regards, 

Srihari