Infinite Loop

[Romain Fabbri]

The controller gaves correct response when called manually :

https://localhost:44350/api/TicketAgentGroup

{"items":[{"ticketAgentGroupId":1,"name":"OP DATA","createAt":"2020-08-18T15:20:58.318","createBy":"Toto"},{"ticketAgentGroupId":2,"name":"COPIEUR","createAt":"2020-08-19T12:08:10.2760329","createBy":"Toto"},{"ticketAgentGroupId":3,"name":"GED","createAt":"2020-08-19T12:08:55.0425033","createBy":"Toto"},{"ticketAgentGroupId":11,"name":"NOUVEAU GROUPE","createAt":"2020-08-19T16:16:56.6038797"}],"count":4}

https://localhost:44386/TicketAgentGroup

But when hitting the view, the data grid is showing :

- "No records to display"

- "1 of 1 page (4 items)"

Blue loading circle is continuously turning...

<ejs-grid id="Grid" allowPaging="true">

    <e-data-manager url="https://localhost:44350/api/TicketAgentGroup" crossdomain="true" adaptor="WebApiAdaptor"></e-data-manager>

    <e-grid-columns>

        <e-grid-column field="ticketAgentGroupId" headerText="ID" type="number" textAlign="Right" width="25" isIdentity="true" allowEditing="false"></e-grid-column>

        <e-grid-column field="name" headerText="TicketAgentGroup Name" type="string" width="150"></e-grid-column>

        <e-grid-column field="createAt" headerText="Created Date" format='yMd' width="60" allowEditing="false"></e-grid-column>

        <e-grid-column field="createBy" headerText="Created By" type="string" width="75" allowEditing="false"></e-grid-column>

    </e-grid-columns>

</ejs-grid>

Could you please tell me if there is bug or what the problem is ?

Best regards,

Romain

Attachment: AlienErp_bbb1ee1f.zip

[Praveenkumar Gajendiran]

Hi Romain, 

Thanks for contacting Syncfusion support. 

Based an your query you have an issue with data binding in Grid by WebApi Adaptor. In your provided details, we have found that you have returning the response object properties as items and count  as incorrect.

We would like to inform you that while using WebApi Adaptor, response object properties should be as Items and Count. 

So, we suggested to update the code as  Items and Count (in your server dataSource method return ) to resolve your problem. 

Refer the below document link for WebApi Adaptor,

Documentation Link: https://ej2.syncfusion.com/aspnetcore/documentation/grid/data-binding/#web-api 

Please let us know, if you have any concerns. 

Regards, 

Praveenkumar G