How do we change the details and format of the Advanced Tooltip when selecting an appointment item?

[Peregrino]

We would like to customize the info and the layout of advanced tooltip. Is that possible?

Update 1:

This doesn't seem to work.

scheduleControl1.GetScheduleHost().ShowingAdvancedToolTip += ContainerForm_ShowingAdvancedToolTip;

Thanks,

Peregrino

[Arulpriya Ramalingam]

Hi Peregrino,  

  

Thank you for using Syncfusion products  

  

We confirmed that reported scenario is a defect from our end. We have logged a bug report for this issue “ShowingAdvancedToolTip event Propeties are not Working” Here we have provided private feedback link, we request you to log in to view the link further.  

  

https://www.syncfusion.com/feedback/16217/customizing-tooltip-style-through-showingadvancedtooltip-event-is-not-working  

  

The fix will be available in our upcoming Volume2 SP1 release which is scheduled to be rolled out at the end of August 2020. Would waiting for the official release is OK for you? Otherwise, we can provide a patch in the reported version v18.1.0.52 on 31^st July, 2020. If you have any more specification replication procedure or a scenario to be tested you can add it as a comment in the portal also if the version is not correct, please specify the version in which you need the patch  

  

Regards, 

Arulpriya 

[Peregrino]

Hi Arulpriya,

Thanks for verifying. I think we could use the patch on v18.1.0.52 if possible, please. By the way, I can't seem to access the feedback link (Access Denied).

Regards,

Peregrino

[Balamurugan Thirumalaikumar]

Hi Peregrino, 

  

Thank you for the update.  

  

We will provide the patch for the version 18.1.0.52 on 31^st July, as we promised earlier. To get access for the feedback link, make sure you are logged in. 

  

Regards, 

Balamurugan.Thirumalaikumar 

[Peregrino]

Hi Balamurugan,

I am already logged in but still unable to view the feedback page.

[Balamurugan Thirumalaikumar]

Hi Peregrino, 

Sorry for the inconvenience. 

We have added your account to access the provided feedback link and now you can avail access for the same. 

Feedback link: https://www.syncfusion.com/feedback/16217/customizing-tooltip-style-through-showingadvancedtooltip-event-is-not-working 

Thanks & Regards, 

Balamurugan Thirumalaikumar

[Peregrino]

Hi Balamurugan,

I can access the feedback page now. Thank you!

Regards,

Peregrino

[Arulpriya Ramalingam]

Hi Peregrino, 

 

Thank you for the update and we will provide you the patch details on 31^st July 2020 as promised. Please get back to us, if you need any further assistance in the meanwhile. 

 

Regards, 

Arulpriya 

[Balamurugan Thirumalaikumar]

Hi Peregrino,

The issue with "ShowingAdvancedToolTip event Propeties are not Working" has been fixed and the patch for this fix can be downloaded from the following location.

Recommended approach - exe will perform automatic configuration
Please find the patch setup from below location:
http://syncfusion.com/Installs/support/patch/18.1.0.52/1172633/F156115/SyncfusionPatch_18.1.0.52_1172633_8032020060226141_F156115.exe

Advanced approach – use only if you have specific needs and can directly replace existing assemblies for your build environment
Please find the patch assemblies alone from below location:
http://syncfusion.com/Installs/support/patch/18.1.0.52/1172633/F156115/SyncfusionPatch_18.1.0.52_1172633_8032020060226141_F156115.zip

Assembly Version: 18.1.0.52
Installation Directions :
This patch should replace the files “Syncfusion.Schedule.Windows.dll” under the following folder.
$system drive:\ Files\Syncfusion\Essential Studio\$Version # \precompiledassemblies\$Version#\4.6
Eg : $system drive:\Program Files\Syncfusion\Essential Studio\18.1.0.52 \precompiledassemblies\18.1.0.52 \4.6

To automatically run the Assembly Manager, please check the Run assembly manager checkbox option while installing the patch. If this option is unchecked, the patch will replace the assemblies in precompiled assemblies’ folder only. Then, you will have to manually copy and paste them to the preferred location or you will have to run the Syncfusion Assembly Manager application (available from the Syncfusion Dashboard, installed as a shortcut in the Application menu) to re-install assemblies.

Disclaimer :
Please note that we have created this patch for version 18.1.0.52 specifically to resolve the following issue(s) reported in this/the incident(s). F156115

If you have received other patches for the same version for other products, please apply all patches in the order received.
This fix will be included in our main release 2020 Volume2 SP1 which will be available in end of August 2020.

Thanks & Regards,
Balamurugan Thirumalaikumar

[Peregrino]

Hi Balamurugan,

Thanks for the update. Will check and let you know for any questions.

Regards,

Peregrino

[Balamurugan Thirumalaikumar]

Hi Peregrino, 

Would you please confirm whether the reported issue is resolved at your end. 

 

Also, please let us know if you require any further assistance on this.  

Thanks & Regards, 

Balamurugan Thirumalaikumar