SfComboBox dropdown not showing on small screens

[Eduardo]

Hi, I have an sfcombobox in an virtual emulator android with screen 240x432:

Well the dropdown is not showing in this device, but on a larger screen it does.

Video Attached.

Thanyou.

Attachment: capture4_429e6ef9.rar

[Sakthivel Palaniyappan]

Hi Eduardo,

Greetings from Syncfusion.

We have analyzed your query and checked the reported issue in Android emulator with your provided details, but we were not able to reproduce the reported issue at our end. We have recorded video for that and please find the video from below link

Video:https://www.syncfusion.com/downloads/support/directtrac/general/ze/ComboBox138163463.zip

Please find the sample from below location.

Sample:
https://www.syncfusion.com/downloads/support/directtrac/general/ze/ComboBoxSampleAndroid637133585.zip

Could you please check the issue with the attached sample and let us know whether it is reproduced or not? If the issue was not reproduced in this sample, please revert us by modifying the sample based on your application along with replication procedure or provide the sample. This will be helpful for us to investigate further and provide you a better solution at the earliest

Regards,
Sakthivel P. 

[Eduardo]

Hi, I downloaded and tried you demo project, and the issue continues.

Attached a video with the debug output and images with my emulator properties.

Thank you.

Attachment: Untitled_17028617.rar

[Sakthivel Palaniyappan]

Hi Eduardo,

 

We have fixed the reported issue “SfComboBox dropdown not showing on small screens”. Please download the patch from the following location.

Please find the patch setup from below location:
http://syncfusion.com/Installs/support/patch/18.1.0.52/1184536/F155563/SyncfusionPatch_18.1.0.52_1184536_6302020101346356_F155563.exe

(OR)

Please find the patch assemblies alone from below location:
http://syncfusion.com/Installs/support/patch/18.1.0.52/1184536/F155563/SyncfusionPatch_18.1.0.52_1184536_6302020101346356_F155563.zip

(OR)

Please find the NuGet from below location:
http://syncfusion.com/Installs/support/patch/18.1.0.52/1184536/F155563/SyncfusionNuget_18.1.0.52_1184536_6302020101346356_F155563.zip

Assembly Version: 18.1.0.52

Disclaimer:
Please note that we have created this patch for version 18.1.0.52 specifically to resolve the following issue reported in this incident. If you have received other patches for the same version for other products, please apply all patches in the order received.

Note: Please clear the cache, before the apply the provided patch 
https://www.syncfusion.com/kb/6987/how-to-clear-nuget-cache 

This fix will be included in our upcoming weekly nuget release on July 7, 2020.

Regards,
Sakthivel P. 

[Sakthivel Palaniyappan]

Hi Eduardo,

Due to Volume Release, we have a weekly release by next week. And the fix will be included in the next weekly which is expected to be rolled out on July 14, 2020.

We appreciate your patience until then.

Regards,
Sakthivel P. 

[Sakthivel Palaniyappan]

Hi Eduardo,

Thanks for the patience.

We are glad to announce that our weekly NuGet version 18.2.0.45 was rolled out and the fix for the reported was included in the weekly NuGet.

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance.

Regards,
Sakthivel P. 

[Eduardo]

Thank you very much.

[Suganya Sethuraman]

Hi Eduardo, 

 

Thanks for the update. 

 

Please get back to us if you need any further assistance. 

 

Regards, 

Suganya Sethuraman