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Hello
If I try to print from iPadOs, the page is empty. (Print the grid with the Toolbar-Print-option) - 
By the way - the layout on safari is also broken (just the pager on the bottom - it appears some pixel above the pagenumbers)
Hay a wonderful day
Thank you
Regards MAtthias

5 Replies
VN Vignesh Natarajan Syncfusion Team June 24, 2020 12:04 PM UTC

Hi Matthias,  

Thanks for contacting Syncfusion support  

Query: “I try to print from iPadOs, the page is empty. (Print the grid with the Toolbar-Print-option)” 
 
We have validated the reported issue and we are not able to reproduce the reported issue at our end. Print page gets rendered properly without any error. But in some devices (IPad, IPhone), we face the popup blocker issue by safari browser. Once we enable the popups, Print window is displayed in it. So kindly ensure the reported issue by enabling the browser popup. 

After ensure the above solution, if you are still facing the issue. Kindly get back to us with following details.   

  1. Share the mac device details along with OS version.
  2. Share your Syncfusion Nuget package version.  

Query: “the layout on safari is also broken (just the pager on the bottom - it appears some pixel above the pagenumbers)” 
 
We have validated the reported issue at our end and we are not able to reproduce the reported issue at our end. Kindly share the following details along with above requested details. 

  1. Share the screenshot or video demo of the reported issue.
  2. Kindly confirm whether you are facing issue in safari browser alone or in chrome browser too?
  3. Are you facing any error in console. If yes, share the screenshot.

Above requested details will be helpful for us to validate the reported issue at our end and provide solution as soon as possible.  

Regards, 
Vignesh Natarajan 


MH Matthias Hartmann June 24, 2020 12:12 PM UTC

Thank you for your answer 
I attached a screenshot 
Regards
Matthias

Attachment: safariPager.png_3f4d686d.zip

VN Vignesh Natarajan Syncfusion Team June 25, 2020 12:21 PM UTC

Hi Matthias,  
 
Thanks for the update.  
 
Query: “just the pager on the bottom - it appears some pixel above the pagenumbers” 
 
We have validated the defect you have initiated with us and we have confirmed it is a bug. Thank you for taking the time to report this issue “Pager DropDown is not properly aligned in Safari browser” and helping us improve our product. At Syncfusion, we are committed to fixing all validated defects (subject to technological feasibility and Product Development Life Cycle ) and including the defect fix in our weekly patch release which is expected to be rolled out by end of July 2020 
 
You can now track the current status of your request, review the proposed resolution timeline, and contact us for any further inquiries through this link. 
 
 
Till then we appreciate your patience. 
 
Regards, 
Vignesh Natarajan 
 
 


MH Matthias Hartmann June 26, 2020 06:44 AM UTC

Thank you!
One more Bug in Safari:

ClipMode="ClipMode.EllipsisWithTooltip"
does not work - see attachment (iOS and Mac OS)

Regards
Matthias

Attachment: safari.png_bb252b63.zip

VN Vignesh Natarajan Syncfusion Team June 29, 2020 11:14 AM UTC

Hi Matthias,  
 
Query: “does not work - see attachment (iOS and Mac OS)” 
 
From your screenshot we understand that you are facing some issue with clipmode (tooltip with ellispsis). But we are not able to reproduce the reported issue at our end. We have ensured the reported issue in Mac OS Catalina, kindly share the following details to validate the reported issue at our end.  
 
  1. Share the Syncfusion Nuget (Syncfusion.Blazor) package version  
  2. Have you applied any customized theme to Grid. if yes, share the details about the customization and theme.
  3. Share your Mac OS version.
  4. If possible share the hosted link of the issue with reproducible sample.
 
Requested details will be helpful for us to validate the reported issue at our end.  
 
Regards, 
Vignesh Natarajan 


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