Problem with CustomAdapter in Firefox

I have a problem with the tree grid component. The problem occurs in the available Firefox browser when I use custom adapter as well as the jquery.validate.unobtrusive.js library. The data is displayed when the page is first opened, if the pages are refreshed or they have returned to the page from the gid tree, the data is not loaded 
and loaded. An example of a project is attached

Attachment: Sample3_988cb4e1.zip

4 Replies 1 reply marked as answer

FS Farveen Sulthana Thameeztheen Basha Syncfusion Team June 16, 2020 04:23 AM UTC

Hi Krzysztof, 

Sorry for the inconvenience caused. We are able to reproduce the problem at our end. As we are facing difficulties in validating this issue, we will update you further details by 17th June 2020. 

Regards, 
Farveen sulthana T 



FS Farveen Sulthana Thameeztheen Basha Syncfusion Team June 16, 2020 02:52 PM UTC

Hi Krzysztof,  

Sorry for the inconvenience caused. 
  
We have some difficulties on validating this problem. We need some more additional details to find the cause of the issue. Share us the following details 
  
  1. For what kind of purpose you have used Jquery.unobtrusive library file. Share us the detail Explanation of it.
  2. Do you have any script error in console. If so share those details.

From your provided details we will validate and provide you solution accordingly. 
  
 Regards, 
Farveen sulthana T 



KR Krzysztof June 17, 2020 07:12 AM UTC

1. I use this library to validate forms on the client side.
2. Unfortunately there are no errors on the console.
3.  Does the sample project I attach work properly in FireFox?
4. I think problem is in call in function in the form   $ (function () {....});




MP Manivannan Padmanaban Syncfusion Team June 18, 2020 01:35 PM UTC

Hi Krzysztof, 

Sorry for the delayed response. 

We have confirmed this issue “Issue in rendering records in firefox while using remote data with unobtrusive library” as bug. Thank you for the taking the time to report the issue and helping us improve our product. At Syncfusion we are committed to fixing all the validated defect (subject to technological feasibility and Product Development Life Cycle) and including its fix in our subsequent release. The fix for the issue will be included in our first week patch release after volume 2 2020 main release which is expected to be rolled out on 1st week of July 2020.   
  
You can track the current status of your request, review the resolution timeline and contact us for any further inquiries through this link.       
  
Note: To view the above feedback, kindly login into your account.       
  
Please get back to us if you need any further assistance.   

Regards,  
Manivannan Padmanaban 



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