Exception when Word to PDF on Linux

[Tony Basallo]

I am not able to Generate DOC to PDF.

Azure, Linux app service

ASP.NET Core 3.1

I have installed every combination of the below. This is the current deployment. The following packages are installed:

    <PackageReference Include="SkiaSharp" Version="1.68.3" />

    <PackageReference Include="SkiaSharp.Linux" Version="1.59.3" />

    <PackageReference Include="SkiaSharp.NativeAssets.Linux" Version="1.68.3" />

    <PackageReference Include="Syncfusion.DocIO.Net.Core" Version="18.1.0.54" />

    <PackageReference Include="Syncfusion.DocIORenderer.Net.Core" Version="18.1.0.54" />

    <PackageReference Include="Syncfusion.Pdf.Net.Core" Version="18.1.0.54" />

Exception:

The type initializer for 'SkiaSharp.SKImageInfo' threw an exception. Unable to load shared library 'libSkiaSharp' or one of its dependencies. In order to help diagnose loading problems, consider setting the LD_DEBUG environment variable: liblibSkiaSharp: cannot open shared object file: No such file or directory 

[Manikandan Ravichandran]

Hi Tony,

Thank you for contacting Syncfusion support.

We are facing some complexities to reproduce the reported problem at our end. Currently, we are checking on this problem with high priority and will update you with more details on 1^st June 2020

Please let us know if you have any other questions.

Regards,
Manikandan Ravichandran

[Manikandan Ravichandran]

Hi Tony,

Thank you for your patience.

We have reproduced the reported exception with “SkiaSharp.SKImageInfo exception while converting Word document to PDF” and we have found this issue occurs due to the missing of libskiasharp dll in the azure environment. We have reported this issue to Skiasharp team. We can finalize the issue, based on the SkiaSharp team updates.

We will follow the below link to know the status of the issue and keep trying out the solutions provided by SkiaSharp team.
https://github.com/mono/SkiaSharp/issues/1312

Please let us know if you have any other questions.

Regards,
Manikandan Ravichandran 

[Tony Basallo]

The GitHub issue has been closed with a response Please review and provide feedback.

FYI - the package mentioned in the GitHub response is included in my project, I'm not sure if it's included in your repo.

[Manikandan Ravichandran]

Hi Tony,

Thank you for your update.

We have tried the suggestion given by the Skiasharp team. But, now we have faced another issue. We have reported the same to skiasharp team. Once, the skiasharp team update the solution for this issue, we will update with more details.

We will follow the below link to know the status of the issue and keep trying out the solutions provided by SkiaSharp team.
https://github.com/mono/SkiaSharp/issues/1312

Please let us know if you have any other questions.

Regards,
Manikandan Ravichandran

[Tony Basallo]

Hi, can I get an update on this item?

[Manikandan Ravichandran]

Hi Tony,

Thank you for your update.

We are continuously follow the following link to know the status of the issue and keep trying out the solutions provided by SkiaSharp team. Once the reported issue resolved by the Skiasharp team, we will check and update you the details.

https://github.com/mono/SkiaSharp/issues/1341

Please let us know if you have any other questions.

Regards,
Manikandan Ravichandran

[Jaliya Udagedara]

Hopefully, this will help:
https://github.com/mono/SkiaSharp/issues/1341#issuecomment-694168658

[Manikandan Ravichandran]

Hi Jaliya,

Thank you for your update.

We have checked your update in Skiaharp issue report and we glad to know the reported issue resolved in your end. We have already checked the suggestion with “SkiaSharp.NativeAssets.Linux” by Skiasharp team and it is working fine without any issues in our end.

Please refer the below link to know more about Word to PDF conversion in Azure app service on Linux https://www.syncfusion.com/kb/11888/how-to-convert-word-document-to-pdf-in-azure-app-service-on-linux

Please let us know if you have any other questions.

Regards,
Manikandan Ravichandran