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The doughnuts are not displayed properly in the Edge browser

I have a client-side Blazor app using the SfAccumulationChart (v18).
The size of the dougnuts graphs does not display correctly in the Edge browser but it works with Chrome, Firefox 

7 Replies
SM Srihari Muthukaruppan Syncfusion Team April 30, 2020 09:39 AM UTC

Hi Nguyen, 
  
We have analyzed your query. From that, we would like to let you know that we are unable to reproduce the reported issue and the doughnut chart is working fine on the Edge browser. We have also tried to reproduce the issue on the client-side on the latest version 18.1.46. Unfortunately, we are unable to reproduce the reported scenario. We have also attached the sample used for testing. Please find the below sample and screenshot. 
  
  
Screenshot: 
 
  
If you still face this issue. Please share the following information which will be more helpful for further analysis and provide you the solution sooner.  
  
  • Try to reproduce the reported scenario in the above sample
  
  • Share the details if you have done any other customization in your sample.

Regards, 
Srihari M 


NH Nguyen Huu replied to Srihari Muthukaruppan May 5, 2020 08:19 AM UTC

Hi Nguyen, 
  
We have analyzed your query. From that, we would like to let you know that we are unable to reproduce the reported issue and the doughnut chart is working fine on the Edge browser. We have also tried to reproduce the issue on the client-side on the latest version 18.1.46. Unfortunately, we are unable to reproduce the reported scenario. We have also attached the sample used for testing. Please find the below sample and screenshot. 
  
  
Screenshot: 
 
  
If you still face this issue. Please share the following information which will be more helpful for further analysis and provide you the solution sooner.  
  
  • Try to reproduce the reported scenario in the above sample
  
  • Share the details if you have done any other customization in your sample.

Regards, 
Srihari M 


Hi Srihari, thank for the reply.
I have reproduced the issue which I reported with the donut chart, please see the attached file

It seems that the problem occurred at specifying the height of the chart  it not render to the full height of its parent element  if specified as 100%.
Thanks,
Attachment: ClientSideDoughnut1028902314_b181119e.rar

SM Srihari Muthukaruppan Syncfusion Team May 6, 2020 12:45 PM UTC

Hi Nguyen, 
  
We have analyzed your query. We are able to reproduce the reported scenario. We consider this scenario as a bug and we have logged a bug task on this. It can be tracked through our feedback portal below. 
  
  
The fix for this issue is estimated to be available on or before May 19th, 2020. We appreciate your patience until then 
  
Regards, 
Srihari M 


SM Srihari Muthukaruppan Syncfusion Team May 19, 2020 05:43 PM UTC

Hi Nguyen, 
  
Thanks for being patience. 
  
We are glad to announce that our v18.1.53  patch release is rolled out, we have added the fix for The doughnuts are not displayed properly in the Edge browser issue and is available for download under the following link.  

 

 

 
We appreciate your patience in waiting for this release. Let me know if you need further assistance.  
  
Regards,  
Srihari M 


NH Nguyen Huu replied to Srihari Muthukaruppan May 20, 2020 01:49 AM UTC

Hi Nguyen, 
  
Thanks for being patience. 
  
We are glad to announce that our v18.1.53  patch release is rolled out, we have added the fix for The doughnuts are not displayed properly in the Edge browser issue and is available for download under the following link.  

 

 

 
We appreciate your patience in waiting for this release. Let me know if you need further assistance.  
  
Regards,  
Srihari M 


Thanks for the reply. after I updated to  v18.1.53. The problem still exists. Please check again, thanks

SM Srihari Muthukaruppan Syncfusion Team May 21, 2020 03:38 AM UTC

Hi Nguyen,

Sorry for the inconvenience.

Due to some technical difficulties in publishing. We are unable to include the fix in this patch release. We will let you know the status of publishing within two business days.

Regards,
Srihari M


SM Srihari Muthukaruppan Syncfusion Team May 22, 2020 10:27 AM UTC

Hi Nguyen, 
  
Sorry for the inconvenience. 
  
We are glad to announce that our v18.1.53 patch release is rolled out, we have added the fix for the pie chart size related issue. And you can use the latest (18.1.53) Syncfusion.EJ2.Blazor NuGet package version and updated interop CDN file to get rid of the reported issue. We have also attached the sample and screenshot for your reference. 
  

 

 

 
​Screenshot:
 

 

 
We appreciate your patience in waiting for this release. Kindly let us know, if you need further assistance. 

 
Regards, 
Srihari 


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