wrong icons / font elements under windows 2003

Dear colleagues!
    When I start program under windows 2016 (framework 4 is target for program), everything is correct (picture 1.png in attachment)
But when I start the same program under windows 2003 standard 32 bit (or develop program under windows 2003, target framework 4, Visual studio 2010) I get wrong icons / font elements like it is shown in picture 2.png in attachment.
Part of this problems (marked green) I can correct - simply assign other icons.
But I don't know how to correct wrong symbols marked with red.
I can (unfortunately) work only on windows 2003 so please help to solve this problem.

Attachment: Images_8eb53e1a.zip

6 Replies

VS Vijayarasan Sivanandham Syncfusion Team April 20, 2020 02:47 PM UTC

Hi Alexander,

We need to install Windows 2003 OS to check the reported issue. We will check and update you with further details on 22th April 2020.

Regards,
Vijayarasan S
 



VS Vijayarasan Sivanandham Syncfusion Team April 22, 2020 06:35 PM UTC

Hi Alexander,

We are configuring the application from our side and We could able to reproduce your reported issue. Currently, we are analyzing the issue. We will validate and update you details on April 27, 2020. 
 
We appreciate your patience until then. 
 
Regards, 
Vijayarasan S 



AL Alexander April 23, 2020 05:51 AM UTC

Hello Vijayarasan,
    Thank you for help. Maybe it will help to understand what's wrong:
I has installed to server not only MS framework 4 but also 2 things: wic_x86_enu.exe and VC_redist.x86.exe.
Removing both of them not returned items (icons) back.


TB Terry Bartholomew April 23, 2020 11:10 PM UTC

Hello,
I have a very similar problem on a Windows 2008 server, see below pics.. So it's not only Server 2003.
Looking forward to your resolution for this problem. Perhaps a font or character set issue on these OS'?

On Win 7, Win 8, Win 10:



On server 2008:


Thanks!
Terry



VS Vijayarasan Sivanandham Syncfusion Team April 24, 2020 03:57 PM UTC

Hi Alexander / Terry Bartholomew,

 
Thank you for contacting Syncfusion support.

 
We could able to reproduce your reported issue Windows OS based. Currently, we are checking the feasibility to fix this issue from our end. We will validate and update you details on April 28, 2020. 
 
We appreciate your patience until then. 
 
Regards, 
Vijayarasan S 



VS Vijayarasan Sivanandham Syncfusion Team April 28, 2020 01:31 PM UTC

Hi Alexander / Terry Bartholomew,

Thanks for your patience.

We have prepared the simple sample in MS and set the font style as “Regular”, the issue raises whereas when font style is set to “Bold”, the icon font are drawn properly. So, we have asked query in Microsoft developer community forum. Please find the below link,  
MSDN link: https://developercommunity.visualstudio.com/content/problem/1009943/wrong-icon-displayed-windows-2003-os-and-windows-2.html


We will update you details, once we get the solution from MSDN. We appreciate your patience until then.
  
Regards,
Vijayarasan S 


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