Tip: scrolling on sfChat

[Brad Dean]

We had a severity 1 bug come back from QA. It was reproducible 100% of the time. We're calling sfChat.ScrollToMessage from a Behavior every time the collection changes. The bug was that every 5th message sfChat wouldn't scroll - it would still show the 4th message.

The fix was simply to add:

await Task.Delay(25);

before calling sfChat.ScrollToMessage()

Just a tip in case anyone else is facing the same issue.

[Sivaraman Sivagurunathan]

Hi Brad, 

 

Thanks for using Syncfusion controls. 

 

We have checked your query. we are able to reproduce the reported issue from our side and we have logged a defect report. This will be fix and available in our 2020 upcoming volume 1 SP 1 release which is roll out by end of March 2020. 

 

You can track the status of the bug from the below feedback link.    

 

https://www.syncfusion.com/feedback/13560/scrolltomessage-method-does-not-work-randomly-in-sfchat 

 

Regards, 

Sivaraman S 

[Lakshmi Natarajan]

Hi Brad, 

 

Sorry for the inconvenience caused. 

 

We regret to inform you that due to the complexity in fixing the issue, we could not include the fix in our 2020 Volume1 SP1 release as promised. We will fix the reported issue and include it in our upcoming Weekly nuget release which is planned to roll out on May 26, 2020. We will let you once release rolled out and appreciate your patience until then. 

 

Regards, 

Lakshmi Natarajan 

[Lakshmi Natarajan]

Hi Brad, 

 

Thank you for your patience.  

  

We have fixed the reported issue “Programmatic scrolling not working sometimes” and included the issue fix in our latest Weekly NuGet release update version 18.1.0.54 which is available for download (https://www.nuget.org/).  

 

We thank you for your support and appreciate your patience in waiting for this update. Please get in touch with us if you would require any further assistance.  

 

Regards, 

Lakshmi Natarajan