Appointments in Month view are not displayed properly on a mobile phone

[Mircea]

Hi,

I am implementing an Angular project with the Schedule component based on the following sample:

Sample: https://www.syncfusion.com/downloads/support/directtrac/269265/ze/sample_modified-1291218945.zip 

Here are the steps to reproduce the issue:

1. add an appointment in the Month view.

2. rotate the mobile phone 90 degrees => you will see the square is not covered 100%, just half which is not correct ( see the first image from the attached archive).

3. rotate back the phone => the appointment will cover 2 days instead of one which is not correct ( see the second image from the archive).

I expect the appointments to cover just the designated time slot.

My phone running Android 9 has a screen resolution of 720 x 1480 pixels and 294 ppi pixel density. It has an aspect ratio of 18.5:9 .

Thank you very much for your help.

Regards,

Mircea

Attachment: rotations_c80c080a.zip

[Balasubramanian Sattanathan]

Hi Mircea, 

Thanks for creating a separate ticket for this query. 

We have validated the “you will see the square is not covered 100%, just half which is not correct” and “the appointment will cover 2 days instead of one which is not correct” problems. We can reproduce the problems at our side. So we logged the below defect report. The fix for this defect will be included in our weekly patch release which is expected to roll out on April 29, 2020. We would appreciate your valuable patience until then. You can track the status through the below feedback link. 

Feedback: https://www.syncfusion.com/feedback/13524/the-appointment-is-misaligned-after-performed-rotation-in-mobile-mode 

Regards, 

Balasubramanian S 

[Mircea]

Thank you very much Balasubramanian ,

I am waiting for the patch release from 29th of April.

Regards,

Mircea

[Vengatesh Maniraj]

Hi Mircea, 

You are most welcome😊 

Please get in touch with us if you need any further assistance. 

Regards, 

Vengatesh  

[Mircea]

Hi Balasubramanian,

I tested package  v18.1.48  and the issue was not fixed.

Regards,

Mircea

[Vengatesh Maniraj]

Hi Mircea, 

Sorry for the inconvenience. 

The fix is rescheduled to our weekly patch release on May 12, 2020. We will ensure the fix and update the further details on May 13, 2020. We appreciate your valuable patience until then.   

Regards, 

Vengatesh 

[Mircea]

Hi Vengatesh,

I tested the Schedule package v18.1.52 from 12th of May and I could not test the project on mobile ( on my Android mobile phone) because when I tried to add an appointment I could not type any letter. The Android mobile keyboard is not remaining on the position and is hiding down immediately before to have time to type something.

You can see it as usual on my server at https://testare.anada.ro 

Thank you very much for your help.

Regards,

Mircea

[Vengatesh Maniraj]

Hi Mircea, 

Sorry for the inconvenience. 

We have already logged the defect report for this issue and the fix for this issue will be available on our weekly release which is scheduled on June 02, 2020. We appreciate your valuable patience until then. 

Feedback: https://www.syncfusion.com/feedback/14457/android-devices-virtual-keyboard-opens-and-closes-instantly-when-enter-title-etc 

Regards, 

Vengatesh  

[Mircea]

Hi Vengatesh,

I tested package v18.1.55 and both problems were fixed.

Thank you very much for your help.

Regards,

Mircea

[Vengatesh Maniraj]

Hi Mircea, 

You are most welcome😊 

We are happy that your problem has resolved in our latest package. 

Please get in touch with us if you need any further assistance. 

Regards, 

Vengatesh