Consuming the touches around you

Hello,

After updateing this tool, it is blocking the background touches. Please note in the video. The same behavior on all devices i tested: Motorola One Action Android 10, Sony xperia Android 7, Asus M2 Plus A Android 9.

If it takes some time, tell me how to downgrade.

thanks.




Attachment: video_5cbf71f9.rar

7 Replies

AS Anandraj Selvam Syncfusion Team March 30, 2020 12:31 PM UTC

Hi José,    
  
Grettings from the Syncfusion,   
  
We have already logged the bug report for this issue and we have fixed the reported issue.    
  
Please find the custom assemblies from the below link.   
  
  
Assembly version: 17.4.0.50 
  
Disclaimer:  
  
Please note that we have created this patch for version 17.4.0.50 specifically to resolve the following issue reported in this incident. If you have received other patches for the same version for other products, please apply all patches in the order received. 
  
This fix will be included in our upcoming Volume 1 release which is expected to be rolled out on first week of April,2020.   
  
Regards   
Anand Raj S.  



JD José Donizete de Oliveira Júnior March 31, 2020 02:43 PM UTC

Hi

Thanks for information

I will wait for the April update.



JD José Donizete de Oliveira Júnior April 1, 2020 10:59 AM UTC

Hi!

I checked the new version released today. It really solves this current problem, but again has the following problem:



Consider the latest link messages: I can’t click or move RadialMenu” on “Xiaomi on POCOPHONE F1”

Thanks.


AS Anandraj Selvam Syncfusion Team April 2, 2020 03:11 AM UTC

Hi José,  
  
Thanks for the update,  
  
We would like to let you know that we have checked the reported query and we have created the sample, but we were unable to reproduce the issue. Please find the sample and video from below link.   
  
  
  
Since we are not aware of your exact application scenario, could you please share the following details to check it further and provide a possible solution at earlier.  
   
·       Modifying the above-provided sample to replicate the issue  
   
·       If possible, can you please share the issue reproducing sample along with replication procedure  
   
·       We have tested with Xiaomi POCOPHONE F1 device. 
  
Regards,  
Anand Raj S. 



JD José Donizete de Oliveira Júnior April 2, 2020 03:30 PM UTC

Hi, Thanks for the feedback.

Here is a video made with the sample provided, with no changes.

I ask that you check the POCOPHONE F1 in the 4 possible positions, as attached video:

Configured as below:

RequestedOrientation = ScreenOrientation.ReverseLandscape;

It works normally.

And configured as below:

RequestedOrientation = ScreenOrientation.Landscape;

It does not work normally, as in the video.

Attachment: Video_2be1a8ed.rar


AS Anandraj Selvam Syncfusion Team April 6, 2020 02:47 AM UTC

Hi José,   
  
Thanks for the update, 
  
Currently we are validating the reported issue and we will update the complete details on or before April 7, 2020. 
  
We appreciate your patience until then. 
  
Regards, 
Anand Raj S.   



SP Sakthivel Palaniyappan Syncfusion Team April 8, 2020 01:18 PM UTC

Hi Jose,

Greetings from Syncfusion,

We have fixed the reported issue of “I can’t click or move RadialMenu on Xiaomi POCOPHONE F1”. Now you can get the Assemblies and NuGet from the following link.

Assembly:
 
 


Loader.
Up arrow icon