Licensing issue with SyncFusion NuGet package

I am currently designing the UI of an application, and I wanted to implement the SFForm in order to customize the titlebar according to my design. However, even though I do have the Community License for the controls, when I install the Syncfusion.Shared.Base NuGet package I get prompted about a license key - and when I run the application, it prompts me about purchasing a license (which I already have). Does the Community License expire and if so, how do I renew it? If I do not need to, how do I remove the specified prompt?

1 Reply

MS Manivannan Sundararajan Syncfusion Team March 27, 2020 02:47 PM UTC

Hi Bill,

Thanks for contacting Syncfusion support.

Your Community license is not expired. To remove the reported licensing issue, you should generate and register the corresponding version & platform license key in your application before initializing the Syncfusion controls.

Starting with the version 16.2, Syncfusion introduced the licensing system for the Essential Studio products. The licensing is applicable for all the evaluators and the licensed customers who use NuGet packages. If you are using the Trial installer or NuGet packages, then you should register the corresponding version & platform license key in your application. It is not required to register the license key in your application if you are licensed customer and using licensed installer. Refer the following documentation link to know more about licensing.

https://help.syncfusion.com/common/essential-studio/licensing/license-key  

To generate license key: https://help.syncfusion.com/common/essential-studio/licensing/license-key#how-to-generate-syncfusion-license-key  

To register the license key: https://help.syncfusion.com/common/essential-studio/licensing/license-key#how-to-register-the-syncfusion-license-key  

Note:
License key is different from installer unlock key and it is both version and platform specific. Refer to the following documentation link for the differences between license key and unlock key.

https://www.syncfusion.com/kb/8950/difference-between-the-unlock-key-and-licensing-key  

If you still face the same issue even after registering the corresponding version license key in your application, please share us the following details. It would be much helpful for us to analyze the issue.

1. List of Syncfusion assemblies/NuGet used in the application.

2. Syncfusion Essential Studio version you are using

Regards,
Manivannan S


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