Grid Refresh Issue having GridTemplates/DetailTemplate

Hi there,
There is an issue with the Grid when you have a custom GridTemplates/DetailTemplate and at least we have a nested Grid into that DetailTemplate and the problem is that if we invoke gridRef.Refresh() on the parent Grid it will resize the columns and it is not looking good.

Any help on this will be really appreciated. We need this asap.
Thanks 

9 Replies

EL Ernesto Leyva March 12, 2020 11:18 PM UTC

Hi team,
Any updates on this?
Thanks


RS Renjith Singh Rajendran Syncfusion Team March 13, 2020 11:14 AM UTC

Hi Ernesto, 

Thanks for contacting Syncfusion support. 

Before proceeding further on this, could you please confirm whether you are referring to the below blank space issue in Grid’s DetailTemplate area after calling the parent Grid’s Refresh() method? If so, then kindly confirm this case to proceed further on this problem. 
 
                                                                                                                                         
 
Please confirm the above case. And if you are facing issues other than this, then kindly share with us a screenshot showing the problem you are facing. And also share the exact replication procedure to reproduce the problem. 

Regards, 
Renjith Singh Rajendran. 



EL Ernesto Leyva March 13, 2020 01:47 PM UTC

Hi team,
Yes, that's exactly my issue.
Thanks


EL Ernesto Leyva March 14, 2020 05:41 PM UTC

Hi Renjith,
Is there any updates on this item?
Thanks


RS Renjith Singh Rajendran Syncfusion Team March 15, 2020 06:22 AM UTC

Hi Ernesto, 

Thanks for your patience. 

We have confirmed this as a defect and logged a defect report for the same. Thank you for taking the time to report this issue “Blank space in DetailTemplate area after calling Refresh() method” and helping us improve our product. At Syncfusion, we are committed to fixing all validated defects (subject to technological feasibility and Product Development Life Cycle ) and including the defect fix in our upcoming  Volume 1, 2020 beta release which is expected to be rolled out by this month, March 2020.  

You can now track the current status of your request, review the proposed resolution timeline, and contact us for any further inquiries through this link.  
 
Note : Given feedback portal is under reviewing status and it will be visible once it get reviewed. 
 
Please get back to us if you need further assistance. 

Regards, 
Renjith Singh Rajendran. 
 



EL Ernesto Leyva March 25, 2020 05:42 PM UTC

Hi there,
I just wanted to follow up on this since the feedback portal is giving me 404 Page Not Found.

What's the current status?
Thanks



RN Rahul Narayanasamy Syncfusion Team March 26, 2020 09:28 AM UTC

Hi Ernesto, 
 
Sorry for the inconvenience. 
 
The feedback was on in review state before. It was moved to validated state. Now it will be visible to you. 
 
Also, we would like to inform you that our 2020 Volume 1 (18.1.0.36-beta) beta release has been rolled out successfully last week. Kindly upgrade to our latest version and ensure the reported issue. Please find the breaking changes from below release notes.  


We have prepared a sample to ensured the reported case. Find the sample in below link. 


Please get back to us if you need further assistance. 

Regards, 
Rahul 



EL Ernesto Leyva March 26, 2020 07:25 PM UTC

Thanks, It is now working as expected on the latest version.



RN Rahul Narayanasamy Syncfusion Team March 27, 2020 04:50 AM UTC

Hi Ernesto, 

Thanks for the update. 

We are happy to hear that the problem is resolved. Please get back to us if you need further assistance. 

Regards, 
Rahul 


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