SfPdfViewer crash on iOS [Version: 17.4.0.53]

After I upgraded to the latest version (17.4.0.53), it will be crash on iOS, I have spend a whole day for determiner the issue is caused by SfPdfViewer.

I just create a new xamarin form project and just put the SfPdfViewer in xaml, don't need to do anything, and when I start the app on iOS device, it will be crash and show below error:



I just installed the SfPdfViewer


my codes:

             xmlns:x="http://schemas.microsoft.com/winfx/2009/xaml"
             xmlns:d="http://xamarin.com/schemas/2014/forms/design"
             xmlns:mc="http://schemas.openxmlformats.org/markup-compatibility/2006"
             xmlns:syncfusion="clr-namespace:Syncfusion.SfPdfViewer.XForms;assembly=Syncfusion.SfPdfViewer.XForms"
             mc:Ignorable="d"
             x:Class="PDFTesting.MainPage">
   
       
       
         
   

and please find the attachment for my testing project

Please help to fix it, thanks!

Attachment: PDFTesting_bce04273.zip

4 Replies

WI Winson March 9, 2020 02:11 PM UTC

After I downgraded to previous version (17.4.0.51), the problem has been solved!


JP Jhansi Priya Ramesh Syncfusion Team March 10, 2020 01:26 PM UTC

Hi Winson, 
 
Thank you for contacting Syncfusion support. 
We were able to reproduce the issue “Application crashes while loading document in PdfViewer in iOS” in the version 17.4.0.53 and we sincerely regret the inconvenience caused. We have resolved the issue and generated custom NuGet with the fix for the issue. Please find the NuGet from the below link, 
 
 
Disclaimer  
Please note that we have created this NuGet for version 17.4.0.53 specifically to resolve the following issue(s) reported in this/the Forum. 152278. 
 
 
   
Note : Kindly follow the steps to clear the NuGet cache and then install patched NuGet to get the issue resolved.   
   
 
Regards, 
Jhansi Priya Ramesh 



WI Winson March 10, 2020 01:31 PM UTC

Thank you!


JP Jhansi Priya Ramesh Syncfusion Team March 11, 2020 08:43 AM UTC

Hi Winson, 
 
We have included the fix for the issue “Application crashes while loading document in PdfViewer in iOS” in our latest weekly release of version 17.4.0.55. Kindly download the latest NuGet package from below link to get your issue resolved. 
 
 
Regards, 
Jhansi Priya Ramesh 


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