TreeGrid with row reorder not scrolling on mobile

[Victor]

Hello:

Whenever I use the TreeGrid with Drag And Drop enabled, scrolling functionality does not work on mobile.

I tried both safari and chrome on an iphone. The issue can be verified at:

https://ej2.syncfusion.com/demos/#/material/tree-grid/row-reorder.html

Is there a known issue about this?

Thanks

[Padmavathy Kamalanathan]

Hi Victor,

Sorry for the delayed response.

QUERY: Tree Grid with row reorder not scrolling on mobile

We have validated your issue. We are able to reproduce the reported issue at our end. We are facing some complexities in resolving this issue. So, we need some more time to validate the issue further. We will get back to you on 13th March 2020.

Till then we appreciate your patience.

Regards,

Padmavathy Kamalanathan

[Padmavathy Kamalanathan]

Hi Victor, 

Thanks for your patience.

We have checked the feasibility of your request with our source. But it's not currently possible because while enabling drag and drop, we can perform either drag or scroll action at a time. So in this case we performed drag and drop action only. 

And we will check the feasibility whether we can enable visible scrollbar to scroll the treegrid content and let you know further details on 17th March 2020.

Regards,

Padmavathy Kamalanathan

[Padmavathy Kamalanathan]

Hi Victor,

Thanks for your patience. 

We have validated the possibility of enabling visible scrollbar in row drag and drop sample. It is not feasible to enable the visible scrollbar in the treegrid with row drag and drop functionality. As we said earlier, we can perform either drag and drop or scroll action at a time.

Regards,

Padmavathy Kamalanathan