URL to PDf content cutting off

[Juan Jiminez]

Hi SF,

I'm generating a PDF from a web page with the Blink converter which includes separate URL to PDF rendering for header and footer  (see attached sample) .

My content is full width with borders and as you can see on the attached sample, it gets cut off at the right randomly on either the header, footer or content and it changes when you zoom in / out. Sometimes part of the content gets cut off at a certain zoom level but it is fully visible at other level.

If you check the actual source URL, all content renders with borders as expected.

Is this a bug or am I missing some setup?

Thanks,

Attachment: PDF_cutting_off_be11c52b.zip

[Sowmiya Loganathan]

Hi Juan,  

 

We are able to reproduce the reported issue with provided sample and currently we are validation it and we will update you the further details by March 3, 2020.   

 

Regards,  

Prakash V  

 

[Sowmiya Loganathan]

Hi Jugan,  

 

Sorry for the inconvenience caused. Still we are validating on this and will update the further details on 4^th February, 2020.  

 

Regards, 

Sowmiya Loganathan  

[Gowthamraj Kumar]

Hi Juan, 

Thank you for your patience. 

We have checked the provided sample with Blink HTML converter. The reported rendering issue has been resolved by changing the converter setting in sample itself. We can successfully add header and footer when creating a templates with proper heights. Please try the sample in your end and let me know your result.  

We have modified the provided sample for your reference, 

Sample : https://www.syncfusion.com/downloads/support/forum/151986/ze/PDF_cutting_off1278172494  

Please let me know us know if you need any further assistance on this.  

Regards, 

Gowthamraj K 

[Juan Jiminez]

Hi Gowthamraj,

I get this error when trying to download the sample:

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<Error>

<Code>AccessDenied</Code>

<Message>Access Denied</Message>

<RequestId>F24ED90CCF3CCABC</RequestId>

<HostId>

Wh+ImkyMRQzSgrgb9+7Z7OLnwLR3P6qxOi9I+vFtsQ2OT8Al9WGbmMEoFu7u9kNqk4hl5NNHfR4=

</HostId>

</Error>

[Gowthamraj Kumar]

Hi Juan, 

Sorry for the inconvenienced caused, 

Please find the modified sample from below link, 

https://www.syncfusion.com/downloads/support/forum/151986/ze/PDF_cutting_off1278172494  

Regards, 

Gowthamraj K 

[Juan Jiminez]

Hi Gowthamraj,

Thanks for the updated sample.

Unfortunately, as with https://www.syncfusion.com/forums/151983/blink-coverter-errors-when-trying-to-use-page-breaks-or-media-print, I can't use a fixed header / footer due to the dynamic nature of my content. We can merge both tickets if it makes more sense.

By the way, in your updated sample on this ticket, the content doesn't cut off on the initial view but if you try to zoom in / out, some of the borders dissapear randonmly.

[Gowthamraj Kumar]

Hi Juan, 

Thank you for your update. 

We can merge the both forums into one 151983. Kindly follow that for further updates.   

Regards, 

Gowthamraj K