Unable to show or hide the document editor toolbar pan

Hi Team,
Unable show/hide and enable/disable document editor based on the react state value, raising an error (Failed to decode downloaded font ... OTS).
Following is the requirement, on initial loading document editor will be disabled and no pans for the editor are shown (Screenshot 1). On click of 'Edit' there is a change in the  react state object, and need to enable the editor.

While enabling the editor using line of code. this.documenteditor.enableToolbar = true;.
It is giving an error in browser (screenshot 2). Can You please provide an fix or provide an example for this. TQIA.

Screenshot 1:



Screenshot 2: error




5 Replies

SM Suriya Murugan Syncfusion Team February 20, 2020 01:55 PM UTC

Hi Nadrendra, 

Currently, we are checking the reported issue. We will provide you more details on or before February 24,2020. 

Regards, 
Suriya M. 



NA Naren March 2, 2020 08:48 AM UTC

Hi Suriya,
Waiting for update on this issue. Can you please look into this ASAP.


Regards
Narendra N


HC Harini Chellappa Syncfusion Team March 2, 2020 09:28 AM UTC

Hi Nadrendra, 

Sorry for the delay. 

We have considered the reported scenario as bug and logged defect report. Fix will be included in our upcoming EJ2 patch release which is tentatively scheduled on March 18, 2020. Once included, we will update you. 

Regards, 
Harini C 



HC Harini Chellappa Syncfusion Team March 18, 2020 12:38 PM UTC

Hi Nadrendra, 

We are sorry for not making this possible to include the fix in our latest release. Fix will be included in our upcoming EJ2 patch release which is tentatively scheduled on April 8, 2020. 

Regards, 
Harini C 



HC Harini Chellappa Syncfusion Team April 3, 2020 12:42 PM UTC

Hi Nadrendra, 

We are glad to announce that our 2020 Vol 1 main release v18.1.42 has been rolled out successfully and included the fix for the reported scenario in this release. 

Kindly upgrade your npm packages to latest version. 


Release notes 


Regards, 

Harini C 


Loader.
Up arrow icon