Print loaded document

[Alexander Schröders]

Hi,

I just recently updated my syncfusion controls to the latest version (17.3.0.34) and got a little problem with printing pdf files. Till now I could just call LoadDocument on the PDFViewer Control followed by Print. But nothing happens even when I call the Print Method in the DocumentLoaded event.

But when I introduce a short delay with e.g. await Task.Delay(100); it works as expected. Is this an error in the current version or am I doing something wrong here?

Here is a little test project with the code I am talking about.

Regards Alexander

[Jhansi Priya Ramesh]

Hi Alexander, 

We could able to reproduce the issue “Print operation is not working in the DocumentLoaded event” in our side. We have forwarded this issue to our development team for further analysis and we will update further details on 18^th December 2019. 

Regards, 

Jhansi Priya Ramesh 

[Jhansi Priya Ramesh]

  

Hi Alexander, 

 

We confirm that the issue “ Print operation is not working in the DocumentLoaded event “ is a defect and logged defect report for the same. We will include fix for this issue in Weekly release which will be rolled out on 14^th January 2020. 

 

 

Regards, 

Jhansi Priya Ramesh 

[Alexander Schröders]

Hi Jhansi thanks for the reply. I am looking forword to the patch. While implementing the short wait as an intermediate solution I noticed that I sometimes get the page number in the top left. I attached an image of the print dialog when this happens.

Regards,

Alexander

Attachment: Pdfviewer_c5335f18.zip

[Jhansi Priya Ramesh]

 

Hi Alexander, 

 

We could able to reproduce the issue “Page number is displayed on the top of the PDF page while printing” in UWP. We have forwarded this issue to our development team for further analysis and we will provide further details on 30^th December 2019. 

 

Regards, 

Jhansi Priya Ramesh 

[Jhansi Priya Ramesh]

Hi Alexander, 

 

We confirm that the issue “Page number is displayed on the top of the PDF page while printing” in UWP is a defect and logged defect report for the same. We will include the fix for this issue in weekly release which will be rolled out on 14^th January 2020. 

 

Regards, 

Jhansi Priya Ramesh 

[Navaneetha Kannan Sudalai Muthu]

Hi Alexander, 

We have fixed the issue “Page number is displayed on the top of the PDF page while printing” and the fix has been published on our weekly NuGet release with version 17.4.0.43. Kindly update your NuGet packages to the mentioned version to get the issue resolved.   

Best, 

Navaneetha Kannan  

[Navaneetha Kannan Sudalai Muthu]

Hi Alexander, 

We have fixed the issue “Print operation is not working in the DocumentLoaded event” and the fix has been published on our weekly NuGet release with version 17.4.0.43. Kindly update your NuGet packages to the mentioned version to get the issue resolved.   

  

Best, 

Navaneetha Kannan