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File Explorer doesn't render properly

Thread ID:





149880 Dec 12,2019 07:29 PM UTC Dec 16,2019 05:22 AM UTC ASP.NET Web Forms 3
Tags: FileExplorer
Rupinder Singh
Asked On December 12, 2019 07:29 PM UTC


I am using Syncfusion File Explorer with Community Licence. It doesn't render properly with Tab click. But if I redraw or minimize and maximize the browser window it renders fine.

Please also see attached screenshot showing the issue.


Rupinder Singh 


Attachment: Syncfusion_Tab_and_File_Explorer_5adc900.zip

Keerthana Rajendran [Syncfusion]
Replied On December 13, 2019 05:47 AM UTC

Hi Rupinder, 
Good day to you.   
While rendering FileExplorer inside a hidden element, dimensions may not be updated correctly since it hidden initially. We suggest you to invoke the adjustSize() method in “onActive” event which will be triggered when the tab gets active. Please refer to the following code  
<ej:Tab ID="fileTab" runat="server" ClientSideOnActive="SetExplorer">  
            <ej:TabItem ID="property"  Text="Property">  
                   Property related details  
            <ej:TabItem ID="Owner" Text="Owner/Contact">  
                    Contact owner  
            <ej:TabItem ID="Documents"  Text="Documents">  
                    <div id="fileExplorer"></div>                      
        var FileObj;  
        function SetExplorer(args) {  
                isResponsive: true,  
                width: "100%",  
                layout: "grid",            
                path: "~/Content/images/FileExplorer",  
                ajaxAction: "/FileExplorer/FileExplorerFeatures.aspx/FileActionDefault"  
            var fileExplorerObj = $("#fileExplorer").data("ejFileExplorer");  
Please let us know if you need further assistance.  

Rupinder Singh
Replied On December 13, 2019 04:29 PM UTC

I have fixed this issue by creating custom Tabs and made sure that once Tab becomes active only then it trigger method to render file explorer. Anyway,  thank you for your help. 



Keerthana Rajendran [Syncfusion]
Replied On December 16, 2019 05:22 AM UTC

Hi Rupinder, 
Most welcome. We are glad to hear that the issue has been resolved. In previous code too, the FileExplorer is rendered only through the active event of Tab similar to your scenario. Please get back to us if you need any further assistance on this 


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