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Syncfusion Feedback

DocToPDFConverter replaces all fonts with Times New Roman

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149187 Nov 18,2019 08:44 AM UTC Nov 19,2019 11:01 AM UTC ASP.NET MVC 2
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Tags: DocIO
Bo Kingo Damgaard
Asked On November 18, 2019 08:44 AM UTC

Hi

After I updated my project to the latest nugets, some word documents have all fonts replaced with Time New Roman when converting to pdf, no matter what font was selected in the document.
I've attached a sample project that shows the issue

Regards
Bo

Attachment: TestPdfConversion_adca5e1a.zip

Bo Kingo Damgaard
Replied On November 19, 2019 10:37 AM UTC

SOLVED

It was due to a bug - it seems - in Syncfusion, where the DocToPDFConverter though it was a trial version. When trial all fonts are Time New Roman (not documented)
Updating to 17.3460.0.28 solved the problem

/Bo

Suganya Rathinam [Syncfusion]
Replied On November 19, 2019 11:01 AM UTC

Hi Bo,

Thanks for the update.

We are happy to hear that the mentioned issue is resolved when upgrading to our latest version 17.3.0.28. Please let us know if you need any further assistance. We would be happy to assist you as always.

Regards,
Suganya R


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