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Syncfusion Feedback

Issue selecting existing events on Schedule - iPad iOS 13.1

Thread ID:





148359 Sep 25,2019 05:07 PM UTC Oct 16,2019 11:44 AM UTC Others 8
Tags: Others
Asked On September 25, 2019 05:07 PM UTC

Is anyone else seeing an issue with selecting existing events to open on on iPad iOS 13.1?

Am able to move create a new event by taping black space, tap/hold and drag an existing event, but can not tap on an existing card to open it.

Was previously working fine in earlier versions. 

Vinitha Devi Murugan [Syncfusion]
Replied On September 26, 2019 11:25 AM UTC

Hi Tony, 
We could reproduce the reported issue and logged the below bug report and fix will be included in our JS2 weekly release on October 15, 2019.  We will check the fix once with the release source and will provide details on October 16, 2019. We would appreciate your valuable patience until then 
M.Vinitha devi. 

Karthigeyan Krishnamurthi [Syncfusion]
Replied On October 10, 2019 08:35 AM UTC

Thanks for your patience. 
Fix is included in v17.3.16. 

Replied On October 10, 2019 08:51 AM UTC

Hi we tested  v17.3.16 earlier today when it was released.   With that version the schedule is completely broken and will not load.  I submitted the errors earlier today.

Hopefully we can get a speedy fix on this as we have already been waiting for a few weeks for the iPad fix.

Karthigeyan Krishnamurthi [Syncfusion]
Replied On October 10, 2019 10:43 AM UTC

Hi Tony, 
We checked your project where duplicate packages are installed like below which could be the cause. Kindly refer the below link to update the package and remove duplicate. 

Replied On October 11, 2019 08:13 PM UTC

Thanks.. the suggested fix did not work,  however deleting the package_lock.json file and then doing a NPM install did.  It is running now, so will test it out.

Karthigeyan Krishnamurthi [Syncfusion]
Replied On October 14, 2019 04:58 AM UTC

We are pleased that your problem has been resolved. 

Replied On October 15, 2019 06:27 PM UTC

Seems to be working fine now.  thanks for the fix.

PS can you please update the google Captcha on the site to v3 so we don't have to do the annoying photo selection verification thing anymore :)


Vadivel Natarajan [Syncfusion]
Replied On October 16, 2019 11:44 AM UTC

Hi Tony, 
Thanks for your valuable feedback. We will consider your feedback and implement this in any of our upcoming website releases. 
Vadivel Natarajan 


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