The call is ambiguous between the following methods or properties: 'Syncfusion.Dashboard.MVC.EJ.DJavaScriptExtension.EJ<dynamic>(System.Web.Mvc.HtmlHelper<dynamic>)' and 'Syncfusion.MVC.EJ.JavaScriptExtension.EJ<dynamic>(System.Web.Mvc.HtmlHelper<dynamic>)'

[Simon Bunya]

hello there,

Im using embed dashboard service as dll and i followed this linkhttps://help.syncfusion.com/dashboard-platform/dashboard-sdk/getting-started/aspnet-mvc#how-to-embed-dashboard-service-as-dllto put it into my application which works well now, but other MVC controls like a Grid and Scheduler are not loading.

It shows the error below

Compiler Error Message: CS0121: The call is ambiguous between the following methods or properties: 'Syncfusion.Dashboard.MVC.EJ.DJavaScriptExtension.EJ(System.Web.Mvc.HtmlHelper)' and 'Syncfusion.MVC.EJ.JavaScriptExtension.EJ(System.Web.Mvc.HtmlHelper)'

Please advise

thanks

Simon

[Simon Bunya]

Compiler Error Message: CS0121: The call is ambiguous between the following methods or properties: 'Syncfusion.Dashboard.MVC.EJ.DJavaScriptExtension.EJ<dynamic>(System.Web.Mvc.HtmlHelper<dynamic>)' and 'Syncfusion.MVC.EJ.JavaScriptExtension.EJ<dynamic>(System.Web.Mvc.HtmlHelper<dynamic>)'

[Farveen Sulthana Thameeztheen Basha]

Hi Simon,  

  

Thanks for contacting Syncfusion support.  

  

The problem you are currently facing is the known issue and that will occur only when the dashboard sample is created with the reference of very first release of the Syncfusion Dashboard Platform SDK.  

Initially we have provided the support to embed the ejDashboardViewer into the ASP.NET MVC platform under EJ().  

Later we are having the requirement that integrating the ejDashboardViewer along with the Syncfusion ejControls, here both the wrapper library should contains the EJ() component. At that case we are facing the conflict with the ambiguous reference that you are currently facing.  

  

So we have decided to the provide the separate wrapper library for ejDashboardViewer at the case while integrating with the ejControls named Syncfusion.EJ.DashboardViewer.Mvc which should call the ejDashboardViewer via EJDashboard() instead of Syncfusion.EJ.DashboardViewer’s EJ()  

In the meantime we are providing the support for the backward compatibility via the library  Syncfusion.EJ.DashboardViewer (On the usage of ejDashboardViewer alone).  

  

Please find the following changes regarding the issue you are currently facing.  

  

Dashboard Platform Version	up to 2.3.032	3.1.0.113 and later
Wrapper DLL reference	Syncfusion.EJ.DashboardViewer	Syncfusion.EJ.DashboardViewer.Mvc
Syntax	@Html.EJ().DashboardViewer	@Html.EJDashboard().DashboardViewer

  

You can call the ejdashboardViewer along with the ejControls like below example by using the Syncfusion.EJ.DashboardViewer.Mvc for ejDashboardViewer  

  

  

  

Please find the Syncfusion.EJ.DashboardViewer.Mvc  wrapper dll from the following Synfusion Dashboard Platform SDK installed location  

%LocalAppData%\Syncfusion\Dashboard Platform SDK\Getting Started Samples\Common\Precompiled Assemblies\Syncfusion.EJ.DashboardViewer.Mvc\  

  

Or you can get it from the following nuget  https://www.nuget.org/packages/Syncfusion.EJ.DashboardViewer.Mvc/  

 

Also you can refer the Getting started sample from the installed location itself.  

%LocalAppData%\Syncfusion\Dashboard Platform SDK\Getting Started Samples\ASP.NET MVC\LocalEmbeddedDashboard  

  

 Regards,  

Farveen sulthana T 

 

[Simon Bunya]

Hello,

 

Farveen sulthana T,

Thanks for your response.

We managed to work around the embed dashboard using Service DLL by using a lower version 15 other than current version 17.

Now when i run the application in the hosted IIS server it doesn't run the dashboard, but if i run the application from the development environment IDE, the dashboard loads well.

Application in IDE visual studio 2017 where it loads the dashboard well using embed dashboard with DLL as a service

Application in Hosted Environment (IIS Server) where it refuses to load the dashboard using embed dashboard with DLL as a service

Thanks again 

please advise 

Simon

[Dhivyabharathi Govindaraj]

Hi Simon, 

 

Thanks for your update. 

 

Can you please confirm us whether you are using the Dashboard Server Embedding in your MVC application. Also share us the error log(s) file in the below mentioned location to investigate further on this issue. 

 

Dashboard Server	Dashboard SDK
C:\Syncfusion\Dashboard Server\DashboardServer.Web\API\ErrorLog	%localappdata%\Syncfusion\Dashboard Platform SDK\Service\ErrorLog   Your_SDK_ApplicationRootFolder\ErrorLog

 

If possible, please share us the code snippets which you are using to render the dashboard in your application. 

 

Thanks, 

Dhivya 

[Simon Bunya]

Hello Dhivya

Thanks for your reply.

Yes Im using Dashboard Server Embedding in MVC application with embed dashboard service as dll from this link (https://help.syncfusion.com/dashboard-platform/dashboard-sdk/getting-started/aspnet-mvc?_ga=2.177161125.1462593717.1569486396-747614465.1565773724#how-to-embed-dashboard-service-as-dll)

Please find below the two files you requested for 

Dashboard SDK  Error log 

Dashboard Server  Error log 

Many thanks

Simon

Attachment: Dasboard_Error_logs_cb601ed6.rar

[Dhivyabharathi Govindaraj]

Hi Simon,  

 

Thanks for providing the requested details.  

 

1. Regarding the Error “System.IO.FileNotFoundException: File does not exists”, If you using the Dashboard Server Embedding means it doesn’t requires  to embed the dashboard service as DLL for dashboard rendering. We have to use the Dashboard Server’s service itself, from which only the server dashboards get loaded for the dashboard rendering. Please refer the following KB article for more details https://www.syncfusion.com/kb/9042/embed-dashboard-from-dashboard-server-using-server-api. If you still need assistance on this, please raise a separate ticket on your exact requirement and the use case for embedding the dashboard service as DLL. 

  

2. Regarding the “401 Unauthorized” which is the known issue on our product under the version 3.2.0.68. We have fixed the issue in our latest release version 4.1.0.84.

Please upgrade the Dashboard Platform SDK and Dashboard Server with the following link https://www.syncfusion.com/forums/145867/syncfusion-dashboard-platform-v4-1-0-84-is-available-for-download. Here, click on your account and choose My Dashboard option on it  

  

Then download the product using the below options  

  

 

Thanks, 

Dhivya 

 

[Simon Bunya]

Hello Dhivya 

Thanks for your response 

I have updated the SDK of the dashboard version as advised but still cant load the dashboard in hosted environment (IIS SERVER) but runs well in development environment.

Please note that I'm using  embed dashboard service as dll in an MVC application.

i followed this link https://help.syncfusion.com/dashboard-platform/dashboard-sdk/getting-started/aspnet-mvc?_ga=2.173879203.1462593717.1569486396-747614465.1565773724#how-to-embed-dashboard-service-as-dll to embed the dashboard service as dll in an MVC application.

Please advise 

Thanks 

Simon

[Dhivyabharathi Govindaraj]

Hi Simon, 

We have created a new incident under your Direct trac account to follow up with this query. We suggest you to follow up with the incident for further updates. Please log in using the below link https://www.syncfusion.com/account/login. 

 

Thanks, 

Dhivya