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Disabling TimeScale causes dragged appointments to display "Undefined - Undefined"

Thread ID:





147560 Sep 16,2019 02:43 PM UTC Oct 22,2019 06:26 AM UTC ASP.NET MVC 8
Tags: Schedule
Toke Wivelsted
Asked On September 16, 2019 02:43 PM UTC

I have a Schedule where I want to disable TimeScale for my "week" and "work week" views.
.TimeScale(x => x.Enable(false))

However, whenever I do so, I will get the text "Undefined - Undefined" when I drag appointments to a new resource.
  • If I slowly drag the appointment to a new ressource, the appointment displays the proper text
  • If I quickly (regular mouse speed) move the dragged appointment back and forth between resources it changes the text to "Undefined - Undefined"

Am I using the feature wrong or is this a bug?
I have attached an example project where the issue can be seen.

Attachment: Sample_713ea732.zip

Toke Wivelsted
Replied On September 17, 2019 07:40 AM UTC

I found another issue with dragging appointments when TimeScale is disabled.
If I drag an appointment to the left-most part of the Schedule, it will be dropped on the day before the actual day.

In the previously linked sample I have the following function:

    function OnDragStop(args)
        console.debug("appointment.StartTime: " + args.appointment.StartTime);
        console.debug("draggedAppointment.StartTime: " + args.draggedAppointment.StartTime);
        args.cancel = true;

This following is the output when I drag an appointment from Nov. 9th to Nov. 8th (left-most day in the Schedule):
appointment.StartTime: Sat Nov 07 2015 08:00:00 GMT+0100 (Rom, normaltid)
draggedAppointment.StartTime: Mon Nov 09 2015 08:00:00 GMT+0100 (Rom, normaltid)

Karthigeyan Krishnamurthi [Syncfusion]
Replied On September 17, 2019 10:12 AM UTC

Hi Toke,  
Syncfsuion greetings. 
We could reproduce the reported issues and logged the below bug report. Fix will be included in our Volume 3, 2019 main release which is expected to be roll out by the end of September 2019. 

Toke Wivelsted
Replied On September 17, 2019 10:17 AM UTC

Thank you :)

Karthigeyan Krishnamurthi [Syncfusion]
Replied On September 18, 2019 04:11 AM UTC


Preethi Nesakkan Gnanadurai [Syncfusion]
Replied On October 16, 2019 05:05 AM UTC

From: Toke Andresen Wivelsted
Subject: SV: Syncfusion support community forum 147560, Disabling TimeScale causes dragged appointments to display "Undefined - Undefined", has been updated. 

Hi, I just want to follow up on this issue. 
The issue was scheduled for Sep. release but is now listed as scheduled for Oct. release. 
Is it possible to get a more precise estimate of when we can expect this issue to be resolved? 
(sorry for being a bother but we have eager clients waiting to test our new Syncfusion system) 
Kind regards, Toke Wivelsted. 

Vinitha Devi Murugan [Syncfusion]
Replied On October 17, 2019 11:39 AM UTC

Hi Toke, 
Thanks for your update. 
Fix is included in Please refer below sample. 
M.Vinitha devi 

Toke Wivelsted
Replied On October 21, 2019 12:09 PM UTC

Thank you, both issues have been resolved.

Vinitha Devi Murugan [Syncfusion]
Replied On October 22, 2019 06:26 AM UTC

Hi Toke, 
Thanks for your update. 
We are pleased that your problem has been resolved.  
M.Vinitha devi 


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