Mobile Version seems broken, even on syncfusion demos

[Keith Nicholas]

Single Tap seems to randomly not work sometimes ( seems a bit random )

If I do       :showQuickInfo=false         on mobile you can't add an event by tap

the editor screen renders weird with a weird save icon? ( this is on your demo at https://ej2.syncfusion.com/vue/demos/#/material/grid/grid-overview.html , but I get the same on my examples )

[Hareesh Balasubramanian]

Hi Kieth, 

 

Greetings from Syncfusion Support. 

 

We can able to reproduce the reported issue at our end and logged the below bug report. The fix will be included in our JS2 weekly release on September 17, 2019.  We will check the fix once with the release source and will provide details on September 18, 2019. 

https://www.syncfusion.com/feedback/8792/issue-in-misalignment-in-the-save-icon-when-we-open-the-editor-window-while-in-device-mode  

 

Regards, 

Hareesh 

[Keith Nicholas]

Hi,

what about the problem when you do

     :showQuickInfo=false         on mobile you can't add an event by tap

Then it seems to prevent creating events on mobile.

[Karthigeyan Krishnamurthi]

Hi Kieth,  

 

Thanks for the update. 

 

It is default behavior. We can show/hide the quickpopup based on device mode like below. 

https://codesandbox.io/s/vue-template-i67vn 

 

:showQuickInfo="isBrowser" 

 

import { Browser } from "@syncfusion/ej2-vue-base"; 

isBrowser: Browser.isDevice 

 

 

Regards, 

Karthi 

[Keith Nicholas]

Let me clarify, if I turn this off

:showQuickInfo=false        

it disables quickInfo on desktop

BUT

on mobile, it completely stops you adding events on mobile and single Tap stops working?

Also the demo you provided doesn't seem to work?

[Karthigeyan Krishnamurthi]

Hi Kieth, 

 

Sorry for the inconvenience. 

 

Please use the below code example in our previous sample to achieve your requirement. 

https://codesandbox.io/s/vue-template-slses 

 

import { Browser } from "@syncfusion/ej2-base"; 

isBrowser: Browser.isDevice 

 

:showQuickInfo="isBrowser" 

 

Regards, 

Karthi