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Syncfusion Feedback

Mobile Version seems broken, even on syncfusion demos

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147443 Sep 11,2019 03:30 AM UTC Sep 13,2019 11:17 AM UTC Vue 5
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Keith Nicholas
Asked On September 11, 2019 03:32 AM UTC

Single Tap seems to randomly not work sometimes ( seems a bit random )

If I do       :showQuickInfo=false         on mobile you can't add an event by tap

the editor screen renders weird with a weird save icon? ( this is on your demo at https://ej2.syncfusion.com/vue/demos/#/material/grid/grid-overview.html , but I get the same on my examples )

Hareesh Balasubramanian [Syncfusion]
Replied On September 11, 2019 05:20 PM UTC

Hi Kieth, 
 
Greetings from Syncfusion Support. 
 
We can able to reproduce the reported issue at our end and logged the below bug report. The fix will be included in our JS2 weekly release on September 17, 2019.  We will check the fix once with the release source and will provide details on September 18, 2019. 
 
Regards, 
Hareesh 



Keith Nicholas
Replied On September 11, 2019 10:13 PM UTC

Hi,

what about the problem when you do

     :showQuickInfo=false         on mobile you can't add an event by tap

Then it seems to prevent creating events on mobile.


Karthigeyan Krishnamurthi [Syncfusion]
Replied On September 12, 2019 09:55 AM UTC

Hi Kieth,  
 
Thanks for the update. 
 
It is default behavior. We can show/hide the quickpopup based on device mode like below. 
 
:showQuickInfo="isBrowser" 
 
import { Browser } from "@syncfusion/ej2-vue-base"; 
isBrowser: Browser.isDevice 
 
 
Regards, 
Karthi 


Keith Nicholas
Replied On September 12, 2019 10:10 AM UTC

Let me clarify, if I turn this off

:showQuickInfo=false        

it disables quickInfo on desktop

BUT

on mobile, it completely stops you adding events on mobile and single Tap stops working?


Also the demo you provided doesn't seem to work?

Karthigeyan Krishnamurthi [Syncfusion]
Replied On September 13, 2019 11:17 AM UTC

 
Sorry for the inconvenience. 
 
Please use the below code example in our previous sample to achieve your requirement. 
 
import { Browser } from "@syncfusion/ej2-base"; 
isBrowser: Browser.isDevice 
 
:showQuickInfo="isBrowser" 
 
Regards, 
Karthi 
 


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