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Syncfusion Feedback

Block Appointments generate JS error and trigger onActionFailure

Thread ID:





146897 Aug 24,2019 10:22 AM UTC Aug 26,2019 10:45 AM UTC ASP.NET Core - EJ 2 1
Tags: Scheduler
Asked On August 24, 2019 10:22 AM UTC

This has been working fine previously, and I've checked the changelog for breaking changes but found none: When the scheduler view contains a block appointment, onActionFailure is triggered and no appointments are displayed at all:

ERROR: actionFailure
kycdock-ej2.min.js:9 Uncaught TypeError: this.parent.getHeaderTooltipTemplate(...) is not a function
    at t.e.createBlockAppointmentElement (kycdock-ej2.min.js:9)
    at t.renderBlockEvents (kycdock-ej2.min.js:9)
    at t.processBlockEvents (kycdock-ej2.min.js:9)
    at t.renderEventsHandler (kycdock-ej2.min.js:9)
    at t.renderResourceEvents (kycdock-ej2.min.js:9)
    at t.renderAppointments (kycdock-ej2.min.js:9)
    at t.renderEvents (kycdock-ej2.min.js:9)
    at e.notify (kycdock-ej2.min.js:9)
    at t.notify (kycdock-ej2.min.js:9)
    at t.onScheduleResize (kycdock-ej2.min.js:9)

I'm using this setup:
<e-schedule-eventsettings dataSource="dataManager" enableTooltip="true" tooltipTemplate="#tooltipTemplate">

<!-- Template for Tooltip -->
    <script id="tooltipTemplate" type="text/x-template">
            <div class="tooltip-wrap">
                <div>${getUserName(data.Owner)}:<br /> ${Subject}</div>
                <div class="content-area">
                    ${if(Location && Location !== null)}<div class="name">${Location}</div>${/if}
                    <div class="time">Von:&nbsp;${StartTime.toLocaleString()} </div>
                    <div class="time">Bis:&nbsp;&nbsp;${EndTime.toLocaleString()}</div>                    

Any ideas, please?

Karthigeyan Krishnamurthi [Syncfusion]
Replied On August 26, 2019 10:45 AM UTC

Syncfusion greetings. 
We have checked the reported scenario in latest version and event are displaying correctly with block interval and tooltip combination. Kindly try the sample and if the issue persists, try to reproduce the error in a sample and revert else share build version, your template code example (with JS code) /runnable sample (if possible) to serve you better. 


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